Free PeopleCert CASM Exam Actual Questions

The questions for CASM were last updated On Apr 27, 2025

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Question No. 1

Which statement about Practice Backlog Refinement is TRUE?

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Correct Answer: D

Practice Backlog Refinement involves continuous improvement of the backlog to ensure it is actionable and aligns with team goals.

A . Correct. Refinement involves adding detail to user stories to make them ready for implementation.

B . Correct. During refinement, outdated or irrelevant user stories are removed to maintain backlog clarity.

C . Correct. Refinement helps prioritize and prepare user stories for inclusion in the next Sprint.

D . Correct. All of these actions are part of the refinement process.


Scrum Guide 2020: Backlog Refinement process.

Question No. 2

Which of the following are NOT included in a Sprint Review?

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Correct Answer: C

The Sprint Review focuses on inspecting the increment and adapting the backlog, not on identifying improvement actions for the team.

A . Correct. Discussions on successes are part of the Sprint Review.

B . Correct. Challenges faced during the Sprint are addressed in the Sprint Review.

C . Incorrect. Reflection on what to do differently is a key focus of the Sprint Retrospective, not the Sprint Review.

D . Correct. Reviewing the state of the backlog is a central activity in the Sprint Review.


Scrum Guide 2020: Sprint Review and Retrospective distinctions.

Question No. 3

Which of the following would NOT help sustain improvements?

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Correct Answer: B

Sustaining improvements in Agile Service Management requires fostering a culture of learning, feedback, and collaboration. Simply increasing the velocity of teams does not inherently sustain improvements and can sometimes lead to burnout if not managed properly.

A . Incorrect. Ongoing training equips employees with the skills needed to adapt to changes, which sustains improvements.

B . Correct. While increasing velocity is desirable, it does not directly sustain improvements and may have negative impacts without adequate support.

C . Incorrect. Sharing successes and lessons learned builds a culture of continuous improvement.

D . Incorrect. Soliciting feedback ensures that changes remain relevant and effective, a key factor in sustaining improvements.


ITIL 4: Continuous Improvement principles.

Scrum and Agile: Importance of sustainable delivery practices.

Question No. 4

Which of the following is Scrum based on?

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Correct Answer: C

Scrum is built around timeboxed iterations called Sprints, where teams work in a fixed period (typically 1-4 weeks) to deliver a potentially shippable product increment.

A . Incorrect. While Scrum incorporates some Lean principles, its foundation is timeboxing, not Lean.

B . Incorrect. Scrum and DevOps are complementary but distinct. Scrum is not based on DevOps principles.

C . Correct. Timeboxing is a core aspect of Scrum, ensuring focused delivery within a defined timeframe.

D . Incorrect. Scrum rejects sequential (Waterfall-like) processes in favor of iterative and incremental work.


Scrum Guide 2020: Sprints and Timeboxing

Question No. 5

Which statement applies to Agile Process Engineering?

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Correct Answer: A

Agile Process Engineering focuses on adaptability and iterative design, aligning future iterations with current needs and business conditions.

A . Correct. Agile evolves based on current feedback and conditions, enabling flexibility and continuous improvement.

B . Incorrect. Agile avoids linear, sequential approaches, favoring iterative cycles.

C . Incorrect. Agile does not define all requirements upfront; it adapts as new needs emerge.

D . Incorrect. Agile minimizes documentation, focusing on value delivery over rigid processes.


Scrum Guide 2020: Iterative and incremental development.

ITIL 4: Agile Service Management and adaptability.