At ValidExamDumps, we consistently monitor updates to the PeopleCert ITIL-4-Foundation exam questions by PeopleCert. Whenever our team identifies changes in the exam questions,exam objectives, exam focus areas or in exam requirements, We immediately update our exam questions for both PDF and online practice exams. This commitment ensures our customers always have access to the most current and accurate questions. By preparing with these actual questions, our customers can successfully pass the PeopleCert ITIL 4 Foundation exam on their first attempt without needing additional materials or study guides.
Other certification materials providers often include outdated or removed questions by PeopleCert in their PeopleCert ITIL-4-Foundation exam. These outdated questions lead to customers failing their PeopleCert ITIL 4 Foundation exam. In contrast, we ensure our questions bank includes only precise and up-to-date questions, guaranteeing their presence in your actual exam. Our main priority is your success in the PeopleCert ITIL-4-Foundation exam, not profiting from selling obsolete exam questions in PDF or Online Practice Test.
What is the difference between the 'incident management' and 'service desk' practices?
A help desk is considered to be focused on break-fix (what ITIL calls incident management), whereas a service desk is there to assist with not only break-fix but also with service requests (requests for new services) and requests for information (such as ''how do I do X?'').
Which practice performs reviews to ensure that services continue to meet the needs of the customers?
To set clear business-based targets for service performance, so that the delivery of a service can be properly assessed, monitored, and managed against these targets.
https://www.bmc.com/blogs/itil-management-practices/
Which is NOT a key focus of the 'information and technology' dimension?
