Salesforce Plat-UX-102 Practice Exam Questions & Answers
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· Last reviewed: September 22, 2026
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Exam Facts
Salesforce Plat-UX-102 Exam Details
Key details for this exam, checked against the published exam outline
136
Practice Questions (Our Bank)
105 minutes
Exam Duration
- Exam Code
- Plat-UX-102
- Full Name
- Salesforce Certified Platform Strategy Designer
- Issuing Body
- Salesforce
- Exam Fee
- USD 200, JPY 30,000
- Delivery
- Online proctored
Domain 1: Value Design
32%
Learn to craft challenge statements that pair business objectives with user problems and define success metrics that align with organizational goals. Evaluate internal dynamics and external market context to shape strategy while advocating for ethics and values.
Domain 2: Tools and Artifacts
23%
Connect user needs to Salesforce capabilities through the lens of feasibility, desirability, and viability. Identify co-creation methods that bring customers and stakeholders into the design process to validate approaches early.
Domain 3: Intangible Deliverables
26%
Build strategies for organizational alignment and identify the key relationships needed to solve the challenge statement. Master presentation techniques for communicating vision and facilitate productive collaboration across disciplines.
Domain 4: Leveraging Adjacent Roles and Skills
19%
Create feasible implementation roadmaps that maintain fidelity to the vision across iterations. Determine the technical and business capabilities that support delivery and identify knowledge gaps that the design team needs to fill.
FAQ
Plat-UX-102 Exam FAQ
Common questions about the exam itself
What background do I need to take Plat-UX-102?
Salesforce recommends you have experience designing or evaluating Salesforce solutions and understand user-centered design principles. You should be familiar with Salesforce platform capabilities and have worked on digital strategy or design projects, though no specific prior certification is required.
Is Plat-UX-102 harder than other Salesforce designer exams?
Plat-UX-102 tests your ability to think strategically and make business decisions about how to approach design problems, not just technical implementation. This scenario-driven approach is different from hands-on product design exams like Plat-UX-101, which focuses more on executing design within Salesforce itself.
How does Plat-UX-102 differ from Plat-UX-101?
Plat-UX-102 focuses on strategy and stakeholder alignment before design begins, while Plat-UX-101 focuses on hands-on design execution within Salesforce. Plat-UX-102 is for people who guide the overall direction of design projects. Plat-UX-101 is for people who create the interfaces and user flows.
What makes the Intangible Deliverables section difficult to study?
This domain focuses on soft skills like building alignment, presenting vision, and facilitating collaboration, which are harder to practice with flashcards than technical concepts. Focus on reading real case studies and working through scenarios where you have to persuade different stakeholder groups toward a single direction.
How long should I spend preparing for Plat-UX-102?
Most candidates spend 4 to 8 weeks preparing, depending on their background in design strategy and Salesforce. If you are new to Salesforce or strategy work, plan for 8 to 10 weeks. If you already work in design strategy, you may be ready in 4 to 6 weeks.
What happens on exam day for Plat-UX-102?
You take the exam online from a quiet location on your computer. The exam is 105 minutes long and includes 60 scored questions plus 5 unscored questions that Salesforce uses for research. All questions are scenario-based multiple choice or multiple select, and you cannot skip or return to earlier questions.
What are the retake rules if I don't pass Plat-UX-102?
You can retake the exam after 14 days for an additional USD 100 fee. You can attempt the exam up to 5 times within 12 months from your first attempt. After that, you must wait before registering again.
How long is the Salesforce Certified Platform Strategy Designer credential valid?
Salesforce does not publicly state an expiration date for this certification on their official exam page. Contact Salesforce directly through their support channels to confirm the current validity period and renewal requirements.
What job role does Plat-UX-102 certification prepare me for?
This certification is designed for Strategy Designers, Product Designers, Design Leaders, and Salesforce Consultants who help organizations make strategic decisions about how to use Salesforce to solve business and user problems. It validates your ability to lead the discovery and strategy phase of design projects.
What is the passing score for Plat-UX-102?
Salesforce does not publish the specific passing score on their public exam page. You will receive a score report after you sit the exam that tells you whether you passed or failed. Contact Salesforce certification support if you need the exact cutoff score.
