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An administrator is Informed that an employee has Just resigned and needs all access removed Immediately. This user is the owner of 4,000 records and the sole recipient or 57 email alerts. Management will need at least a month to find a replacement. The email administrator has already revoked their email access.
What action should be taken to ensure the user's access is immediately revoked?
Go into the user record and freeze the user is the action that should be taken to ensure the user's access is immediately revoked. Freezing a user is a way to temporarily prevent a user from logging in to Salesforce without deactivating their user record or changing their profile. Freezing a user can be useful when an employee has resigned or left the company and their access needs to be removed immediately. Freezing a user does not affect the ownership of records or email alerts that are assigned to them
Administrator has been tasked with creating a new custom field on the Account object called Government Der. The compliance department has determined that this field contains sensitive Information and needs to be encrypted using Classic Encryption.
How will this impact users when reading, editing, or reporting on Accounts?
AW Computers has created a custom field called Government ID on a custom object. Most users with a custom Sales profile should be unable to access this field. A select group of Sales users called the Institutional Team should be able to access the Government ID field via reports.
How should an administrator accommodate this request?
A permission set is a collection of settings and permissions that give users access to various tools and functions in Salesforce. A permission set can be used to extend users' functional access without changing their profiles. You can assign permission sets to individual users or groups of users based on their business needs. In this case, you can create a permission set with Read access to the Government ID field on the custom object and assign it to the Institutional Team users who need access to this field via reports. Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.perm_sets_create.htm&type=5
Person accounts were recently activated at Cloud Kicks.
There are three record types for accounts:
* B2B customer
* B2C Customer
* External Partner
There are two record types for leads:
* B2B Lead
* B2CLead
The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.
What should the administrator do to correct this issue?
Building a process that updates the record type field to B2C Customer after conversion will correct this issue. The conversion layout for person accounts does not allow selecting different record types for accounts and contacts. The default record type for person accounts is determined by the organization-wide default settings. However, a process can be triggered after conversion to update the record type field based on the lead record type or other criteria. Reference: https://help.salesforce.com/s/articleView?id=sf.convert_leads_considerations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.convert_leads_mapping.htm&type=5
Cloud Kicks wants its sales reps to always use the same full zip code format with a hyphen where applicable.
What should the administrator implement to help ensure consistent formatting?
REGEX is a function that allows administrators to check whether a text value matches a regular expression pattern. Regular expressions are a way to define complex patterns of characters using symbols and operators. REGEX can be used to enforce consistent formatting for a field value by specifying the required length, characters, and separators.
222 questions covering all exam domains, starting from $20
Exam domains verified against: Official Salesforce ADX-211 exam guide, last checked September 2026.
Set up object and field permissions to control what data users can see and edit. Understand how sharing rules, role hierarchies and manual sharing affect data visibility across your organisation.
Create custom objects and fields to extend the Salesforce data model. Build lookup and master-detail relationships to connect objects and determine which relationship type suits your business process.
Design Lightning app pages and select tabs to organise user workflows. Use page layouts, quick actions and record types to guide users through efficient business processes.
Sample question from this domain above: Q2
Enforce data quality with validation rules and formula functions to prevent bad data at entry. Identify and merge duplicate records to maintain a clean, trustworthy database.
Choose between Flow, Process Builder, and Workflow to automate business logic. Understand the order of execution and when to migrate from older automation tools to Flow.
Build flows from basic decision and action elements to manage complex logic. Work with collections and resources to handle data transformations and multi-record operations.
Recognise flow limitations and governor limits to design scalable automations. Debug flows using debug logs and flow inspector to find and fix runtime errors.
Define approval processes with steps, actions and rejection behaviour to route records for sign-off. Create approval page layouts and troubleshoot when approvals do not trigger or execute as expected.
Understand the order of execution to predict how multiple automations interact. Use debug logs and field audit trail to track changes and audit automation behaviour.
Sample question from this domain above: Q3
Create custom report types and exception reports with cross-object filters to answer specific business questions. Use bucketing and historical reporting to summarise and trend data over time.
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