Free Salesforce ADX-201 Exam Practice Questions & Explanations

Last updated on: Oct 14, 2026
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Question 1

Northern Trail Outfitters has requested that when the Referral Date field is updated on the

custom object Referral Source, the parent object Referral also needs to be updated.

Which automation solution should an administrator use to meet this request?

Answer Options
Correct Answer: D
Explanation

Process Builder is an automation tool that allows you to create processes that perform actions based on criteria that you specify. You can use Process Builder to update fields on related records when a record is created or updated. To meet the requirement of updating the parent object Referral when the Referral Date field is updated on the custom object Referral Source, you need to create a process that triggers when a Referral Source record is updated, checks if the Referral Date field has changed, and updates the Referral Date field on the related Referral record. Reference: https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5

Question 2

Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen

flow collect name, email and shoe preference. which two things should the administrator do to display the screen flow? Choose 2 answers

Answer Options
Correct Answer: A, B
Explanation

To display the screen flow, the administrator should create a tab and add the screen flow to the page. The administrator can also use a flow element and add the screen flow to the record page.

The other options are not relevant to this scenario. Adding the flow in the utility bar of the console will not display the screen flow. Installing an app from the AppExchange is not necessary to display the screen flow.

Here are the steps on how to create a tab and add the screen flow to the page:

Go to Setup > Tabs.

Click New.

Enter a name and label for the tab.

Select the Screen Flow tab type.

Select the screen flow that you want to display.

Click Save.

Here are the steps on how to use a flow element and add the screen flow to the record page:

Go to Setup > Customize > Lightning App Builder.

Select the record page that you want to add the screen flow to.

Click Edit.

Drag the Flow element from the Palette to the canvas.

Select the screen flow that you want to display.

Click Save.

Question 3

Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.

How should the administrator configure this request?

Answer Options
Correct Answer: C
Explanation

The Knowledge Lightning component is a component that allows users to access articles from the Service Cloud Console app. However, if users want to access articles from a different app that does not use the console, they can use the Knowledge related list instead. The Knowledge related list shows articles related to a record based on data categories and shows article details such as title, summary, rating, and view count. To add the Knowledge related list to a record page, an administrator can use the page layout editor and drag and drop the Knowledge related list to the appropriate section on the page layout. Reference: https://help.salesforce.com/s/articleView?id=sf.knowledge_lightning_component.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.knowledge_related_list.htm&type=5

Question 4

The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out

the web-to-Lead form on their website. They want to send different Message based on the Lead

Industry Field Value.

What Should an administrator configure to meet this requirement?

Answer Options
Correct Answer: B
Explanation

Auto response rules are a way to automatically send email responses to leads or cases based on certain criteria such as lead source, industry, etc. They can be used to send personalized emails whenever a lead fills out a web-to-lead form on a website and send different messages based on the lead industry field value. Using validation rule to trigger workflow to email the lead is not possible because validation rules cannot trigger workflows or send emails; they only prevent records from being saved if they do not meet certain criteria. Adding a public group and process builder to email the lead is unnecessary because auto response rules can handle this requirement without additional configuration or customization. Creating an assignment rule to email the lead is also unnecessary because assignment rules are used to assign leads or cases to users or queues based on certain criteria, not send emails; although they can have email alerts as part of their actions, they are not as flexible as auto response rules for personalizing email messages. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_leadsautoresponse.htm&type=5

Question 5

The administrator at Ursa Major Solar has created a custom report type and built a report for

sales operation team. However, none of the user are able to access the report.

Which two options could cause this issue?

Choose 2 Answers

Answer Options
Correct Answer: A, D
Explanation

There are two possible reasons why users are unable to access a report based on a custom report type created by an administrator. One is that the custom report type is in development mode, which means that it is not deployed and available for use by other users except for administrators and users with manage custom report types permission. The other is that the report is saved in a private folder, which means that it is visible only to its owner and not shared with other users or groups. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_builder_custom_report_types.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_builder_folders.htm&type=5

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