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A company plans to Implement customer engagement apps in Dynamics 565 Customer Service.
The company plans to deploy a portal that connects to Customer Service. Customers must be able to log in and access details about open cases.
You need to Identify the Microsoft Power Platform capability that provides the required functionality.
Which solution should you use?
Your company uses a SharePoint list to track customer order information, including manufacturing status.
Employees find the list difficult to read and update when using their mobile devices. You have a requirement to improve the usability of interacting with order data while on mobile devices.
You need to determine which Microsoft Power Platform capability will meet the requirements.
Which capability should you choose?
A company uses Microsoft 365, SharePoint Online, and Dynamics 365 Sales.
You need to recommend tools to build a solution that meets the following requirements:
* Synchronize data from an external Microsoft SQL Server instance.
* Send out of the box report automatically to specific company executives.
* Ensure that opportunities over a specified amount are approved by a sales manager.
Which two tools or components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
https://docs.microsoft.com/en-us/power-platform/admin/data-integrator
https://www.powerobjects.com/blog/2019/04/05/flow-approval-process/
A company uses Microsoft Flow.
Each time a work order is created, a service manager must review and approve the work order before a
worker is dispatched.
You need to create a flow to enforce the process.
What should you create?
With Power Automate, you can manage the approval of documents or processes across several services,
including SharePoint, Dynamics 365, Salesforce, OneDrive for Business, Zendesk, or WordPress.
https://docs.microsoft.com/en-us/power-automate/modern-approvals
A company uses Dynamics 365 Sales. Every time an opportunity is created, a Power Automate flow runs to email the opportunity to the sales manager.
The sales manager leaves the company. You disable all accounts for the sales manager.
You need to ensure that the new sales manager automatically receives email about opportunities when they are created.
What should you do?
