Free Salesforce Salesforce-Communications-Cloud Exam Actual Questions

The questions for Salesforce-Communications-Cloud were last updated On Jun 11, 2025

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Question No. 1

ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?

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Correct Answer: C

Question No. 2

Has commercial attribute called ''access Type'' on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the ''access type'' value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

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Correct Answer: C

Question No. 3

An organization is requesting a negotiated price from UT in their quote for the order

which two business flows should UT have in place in communication cloud to meet the customer requirement?

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Correct Answer: B, D

Question No. 4

Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

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Correct Answer: A

Question No. 5

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

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Correct Answer: B