Key details for this exam, checked against the published exam outline
Each question shows the correct answer and an explanation of why it is right
A user has left the organization. What should you do to maintain the device enrollment status and policies but wipe the user's data when reassigning the device?
Clearing user profiles from the device removes all personal data and settings while keeping the device enrolled and managed. This is the most efficient way to prepare a device for reassignment while maintaining its management status.
Verified Answer from Official Source:
The correct answer is verified from the ChromeOS Device Management Documentation, which outlines clearing user profiles as a method to reset user data without affecting device enrollment.
'To reassign a device while keeping it enrolled, clear user profiles from the device. This process wipes user data but retains management policies.'
This method is preferable because it maintains the device's enterprise management, ensuring that it remains enrolled and policy-compliant.
Objectives:
Efficiently reassign managed devices.
Retain enrollment while wiping user data.
ChromeOS Device Management Documentation
The finance team for an organization buys a new printer to print sensitive documents without using the main office printer. How should you automatically configure the printer for finance team users?
To configure the printer specifically for finance team users, the most efficient approach is to deploy the printer via Groups. By assigning the printer to a Google Group that contains finance team members, the printer will automatically be available to all users in that group without manual configuration for each device.
Verified Answer from Official Source:
The correct answer is verified from the Google Admin Console Printing Configuration Guide, which recommends using Groups to deploy printers for specific user sets.
'Deploy printers to user groups to ensure that only specified users have access. Use the Groups feature to manage printer availability efficiently.'
Using Groups for printer deployment ensures that only authorized users (in this case, finance team members) can print sensitive documents, maintaining security and ease of access.
Objectives:
Secure printer access for specific user groups.
Simplify printer configuration for departments.
Google Admin Console Printing Configuration Guide
How should you use Chrome Remote Desktop from the Google Admin console to connect a user?
To initiate a remote desktop session to a ChromeOS device using the Google Admin console, follow these steps:
Sign in to Google Admin console: Use your administrator credentials.
Navigate to Devices: Go to Devices > Chrome > Devices.
Locate the Device: Find the device you want to connect to using its serial number or other identifying information.
Start Remote Desktop Session: Click on the device and select 'Remote desktop.' This will send a connection request to the user, who must accept it before the session can start.
What is needed for an admin to remote desktop to a user or managed guest session devices with the Admin console?
To initiate a remote desktop session to a ChromeOS device using the Admin console, the administrator needs the user's consent. The remote desktop feature works by sending a connection request to the user's device, which they must explicitly accept before the session can start. This ensures user privacy and prevents unauthorized access.
How many copies of ChromeOS does a ChromeOS device maintain at any given time?
ChromeOS maintains two copies of the operating system on the device: the current version and a backup version. This dual-system setup ensures that if an update fails or becomes corrupted, the device can fall back to the previous working version.
Verified Answer from Official Source:
The correct answer is verified from the ChromeOS Update Management Guide, where it clearly states that ChromeOS devices store two versions to facilitate seamless updates and quick rollbacks if needed.
'ChromeOS devices store two versions of the OS. During an update, the new version is applied to the inactive slot while the current version remains active.'
This redundancy allows ChromeOS to switch between versions without requiring a full system reinstall, maintaining uptime and stability.
Objectives:
Understand OS redundancy for stability.
Implement update management effectively.
ChromeOS Update Management Guide
117 questions covering all exam domains, starting from $20
Exam domains verified against: Official Google ChromeOS-Administrator exam guide, last checked September 2026.
Troubleshoot customer concerns and set up trials using the Google Admin Console. Execute device enrollment, policy deployment, and user provisioning tasks to manage Chrome OS devices effectively in production environments.
Sample question from this domain above: Q2
Deploy certificates and manage uChromeOS policies to maintain device security. Implement VPN configurations, encryption, and forced re-registration processes to protect user data and device integrity.
Understand different policy types and their impact on device behavior and user experience. Tailor ChromeOS devices to specific organizational needs through kiosk mode, incognito restrictions, and update configurations.
Sample question from this domain above: Q1
Configure account settings and manage third-party identity providers for user authentication. Ensure proper permission and access control configuration to support both enterprise and educational deployments.
Apply ChromeOS design principles and best practices for device deployment and management. Evaluate hardware compatibility, configure automatic updates, and design systems that balance security, performance, and user access.
Sample question from this domain above: Q4
Common questions about the exam itself