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5V0-62.22 Exam Questions

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7 Free Questions Last reviewed November 1, 2026 Prepared & Reviewed by the ValidExamDumps Editorial Team

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Exam Facts

VMware 5V0-62.22 Exam Details

Key details for this exam, checked against the published exam outline

Exam Code: 5V0-62.22
Full Name: VMware Workspace ONE 21.X UEM Troubleshooting Specialist
Issuing Body: VMware
Question Format (Our Bank): Multiple Choice
Delivery: Online proctored
Full Question Set: 60 questions Get All Questions

Practice Questions

Free 5V0-62.22 Practice Questions

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Question 1 Domain 2 Troubleshooting and Repairing

An organization administrator recently integrated their shared SaaS VMware Workspace ONE UEM and their internal Microsoft Active Directory

Most users report they can enroll their Android and iOS devices using their user account from the organization's internal Microsoft Active Directory, but a few users report they cannot The organization administrator find the user accounts of the users unable to enroll failed to synchronize to VMware Workspace ONE UEM

What is the most likely cause of this issue?

AThe organization administrator misconfigured the bind user credentials.

BThe organization administrator misconfigured the Bind Authentication Type.

CThe users that failed to synchronize have two or more globally unique identifiers.

DThe users that failed to synchronize are missing a phone number in Active Directory

Correct Answer C

Explanation

The most likely cause of this issue is that the users that failed to synchronize have two or more globally unique identifiers.The globally unique identifier (GUID) is a unique value that identifies each user account in Active Directory2.If a user account has more than one GUID, it will cause a conflict when synchronizing with Workspace ONE UEM and prevent the user from enrolling their devices3. The administrator should check and resolve any duplicate GUIDs in Active Directory.

Question 2 Domain 1 Architectures and Technologies

When an organization administrator attempts to configure a shared SaaS Workspace ONE UEM environment to use their internal Active Directory Certificate Authority, "Test Connection" fails.

For which service should the organization administrator enable verbose logging to resolve this issued?

AACC (AirWatch Cloud Connector) service

BAWCM (AirWatch Cloud Messaging) service

CUAG (Unified Access Gateway) Tunnel service

DConsole service

Correct Answer A

Explanation

The service that the organization administrator should enable verbose logging to resolve this issue is ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as Active Directory or Certificate Authority. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If ''Test Connection'' fails when configuring a shared SaaS Workspace ONE UEM environment to use an internal Active Directory Certificate Authority, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization.Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue4.

Question 3 Domain 2 Troubleshooting and Repairing

An organization wants to use the Content Gateway edge service of VMware Workspace ONI- UAG (Unified Access Gateway) so users of unmanaged Android and Apple iOS devices can access content on file servers on their internal network, using the VMware Workspace ONE Content application.

An administrator for the organization deployed a UAG appliance onto Microsoft Hyper-V for testing. In the UAG administrative web interface, the "Health Check" indicator for the Content Gateway edge service is red.

What is the most likely cause of this issue?

AThe user's devices must be managed by VMware Workspace ONE UEM to utilize Content Gateway

BThe organization's Workspace ONE license does not include Content Gateway.

CThe UAG appliance must be deployed to VMware vSphere.

DThe Content Gateway certificate on the organization's UAG is invalid

Correct Answer D

Explanation

The Content Gateway certificate on the organization's UAG is invalid. The Content Gateway certificate is a certificate that allows UAG (Unified Access Gateway) to communicate with Workspace ONE UEM and provide secure access to content on file servers on the internal network. If the Content Gateway certificate is invalid, expired, or mismatched, UAG will not be able to establish a secure connection with Workspace ONE UEM, and the Content Gateway edge service will show a red health check indicator. The administrator should check and renew the Content Gateway certificate if needed.

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Question 4 Domain 2 Troubleshooting and Repairing

Which option is available for Unified Access Gateway to export a collection of all logs?

AUse the UAG-log-archive.zip download button within the VMware Workspace ONE Access Admin Ul.

BExport the UAG-log-archive.zip from the VMware Workspace ONE UEM console troubleshooting page.

CUse the UAG-log-archive zip download button from the Support Settings section in the UAG Admin Ul.

DExport the UAG-log-archive.zip from the logging option in the OVF template

Correct Answer C

Explanation

The option that is available for Unified Access Gateway to export a collection of all logs is using the UAG-log-archive.zip download button from the Support Settings section in the UAG Admin UI.This ZIP file contains all logs from the Unified Access Gateway appliance, such as system information, network configuration, edge service logs, and so on4. This option can help troubleshoot any issues or errors related to Unified Access Gateway deployment and operation.

Question 5 Domain 3 Administrative and Operational Tasks

After adding additional server traffic rules for runnel to proxy certain URLs, the sites/apps are still being proxied incorrectly. After a few hours, the configuration finally updates to the correct configuration. The administrator decides to review the communication path to ensure that UAGs can receive the most recent configuration updates.

Which communication path should be reviewed?

AApl outbound to UAG

BUAG outbound to AWCM

CAWCM outbound to UAG

DUAG outbound to AP

Correct Answer C

Explanation

The communication path that should be reviewed is AWCM outbound to UAG.AWCM (AirWatch Cloud Messaging) is a service that delivers push notifications to devices and enables device-based commands from the Workspace ONE UEM Console3. AWCM also communicates with UAG (Unified Access Gateway) to send server traffic rules for tunnel to proxy certain URLs. If AWCM cannot communicate with UAG, the server traffic rules will not be updated on UAG and the sites/apps will be proxied incorrectly. The administrator should check and resolve any issues with AWCM outbound to UAG communication.

Question 6 Domain 3 Administrative and Operational Tasks

New information security requirements were put in place where remote access of any device must have a user present, and the user must consent to many of the remote actions Which VMware Workspace ONE Assist Agent mode will meet this requirement?

AUnattended

BCOPE

CUser Secure

DAttended

Correct Answer D

Explanation

The VMware Workspace ONE Assist Agent mode that will meet this requirement is Attended Mode. Attended Mode is a mode that requires user consent and presence for remote sessions.The user can see and control the remote session, and can also pause or end it at any time for enhanced privacy2.Attended Mode also allows the user to approve or deny many of the remote actions, such as file transfer, command execution, or device information access2.

Question 7 Domain 1 Architectures and Technologies

A VMware Workspace ONE 3dministrator is troubleshooting an information in the CloudConnector.log.

Which logging level should the administrator use?

AVerbose

BDebug

CError

DInformation

Correct Answer A

Explanation

The logging level that the administrator should use is verbose.Verbose logging provides the most detailed information about the ACC (AirWatch Cloud Connector) service, such as configuration, connectivity, synchronization, and errors2. Verbose logging can help identify and troubleshoot the root cause of the issue with the CloudConnector.log.

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Study Guide

What the VMware 5V0-62.22 Exam Covers

Exam domains verified against the Official VMware 5V0-62.22 exam guide, last checked November 2026.

Domain 1 Architectures and Technologies

Understanding how organizational group restrictions affect system settings and the architectural foundations of Workspace ONE UEM components. This domain provides context for why certain settings behave the way they do when restrictions are applied.

Sample questions from this domain above Q2 Q7

Domain 2 Troubleshooting and Repairing

The core of the exam, covering troubleshooting techniques, strategies, and common issues across UEM-managed devices, applications, email, UAG platforms, edge services, and access integration. Includes log file analysis, component troubleshooting, certificate authority integration, and enrollment and connectivity problems.

Sample questions from this domain above Q1 Q3 Q4

Domain 3 Administrative and Operational Tasks

Practical day-to-day administration including logging configuration, health monitoring of core and edge services, and using the Self-service Portal to help users self-resolve issues. Understanding administrator role scope and console events configuration.

Sample questions from this domain above Q5 Q6

FAQ

5V0-62.22 Exam FAQ

Common questions about the exam itself

What background do I need to take the Workspace ONE 21.X UEM Troubleshooting Specialist exam?

VMware does not publish a formal prerequisite certification for this exam. However, hands-on experience troubleshooting Workspace ONE UEM deployments is strongly recommended, as the exam tests practical problem-solving scenarios rather than just foundational knowledge.

How long should I spend studying for 5V0-62.22?

Most candidates with Workspace ONE experience spend four to eight weeks preparing, focusing on the troubleshooting techniques and log file analysis covered in Objective 6. The exact timeline depends on your current familiarity with UEM-managed devices, directory services integration, and certificate authority issues.

What makes the Troubleshooting and Repairing domain the hardest part of this exam?

Objective 6 covers 33 sub-objectives spanning device enrollment, connectivity, profiles, compliance, applications, email, PowerShell integration, Workspace ONE Assist, and multiple UAG services. Success requires understanding not just individual components but their interactions and how to use logs to diagnose cross-platform issues.

What tools will I need to know for troubleshooting on exam day?

Focus on the Self-service Portal, Workspace ONE Assist, device commands, targeted logging configuration, and log file locations and analysis. Understanding how to change logging levels for core services like the console, device services, AWCM, and API is essential for demonstrating troubleshooting competence.

Can I retake 5V0-62.22 if I fail the first attempt?

Yes, you can retake the exam. VMware allows retakes, though you will need to purchase a new exam voucher for each attempt. Check with your local exam delivery provider about any waiting periods between attempts.

How long is the Workspace ONE 21.X UEM Troubleshooting Specialist certification valid?

VMware certifications with year designators like the 2024 version of this exam are tied to product release cycles. When a new version of Workspace ONE is released and a new exam version becomes available, your older certification remains valid but may become superseded.

How does this exam relate to other Workspace ONE certifications?

The Troubleshooting Specialist exam targets hands-on operators and support teams working with deployed Workspace ONE environments. It is separate from the Workspace ONE 21.X Associate exam, which tests foundational deployment knowledge, and from the Advanced Integration Specialist exam, which covers system design and integration architecture.

What job role does the Workspace ONE UEM Troubleshooting Specialist certification support?

This certification is designed for Workspace ONE support engineers, system administrators managing UEM deployments, and technical support staff responsible for diagnosing and resolving issues across managed devices, applications, email, and network access. It validates practical troubleshooting expertise rather than deployment or design skills.

What happens during the proctored exam session for 5V0-62.22?

You have 105 minutes to answer 60 questions in single and multiple choice formats. The exam is delivered online with a proctor who monitors your session via webcam. You will need a quiet space, a stable internet connection, and a computer that meets system requirements.

Are there prerequisites I must complete before registering for 5V0-62.22?

VMware publishes no mandatory prerequisite certification or training course for this troubleshooting exam. However, the exam assumes knowledge of Workspace ONE UEM architecture, device management operations, and common troubleshooting scenarios. Without hands-on experience, passing is significantly more difficult.

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