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The Orion platform supports agent-based monitoring for which OS types? (Choose all that apply.)
Retention policies require you to keep Syslog messages in the database for 9 days before you can discard them. Syslog messages from 8 days ago are missing.
What is likely the issue?
You want to create a custom poller for a device. When you select the OID you get an ''OID not supported'' error. What does this mean?
To resolve this issue, you can try the following steps34:
Verify that the device supports the OID that you want to monitor. You can use the MIB Browser or the MIB Walk tool to browse the MIB tree of the device and find the OID. You can also check the device vendor's documentation or website for the supported OIDs and MIBs.
Verify that the SNMP agent on the device is configured properly and has the latest version. You may need to update the SNMP agent or enable some features or extensions to support the OID. You can also check the SNMP agent's logs or status for any errors or warnings.
Verify that the SNMP credentials and settings are correct and match the device's configuration. You may need to use a different SNMP version, community string, port, or timeout value to communicate with the device. You can also test the SNMP connectivity using the SNMP Test tool or the Test button in the UnDP (Universal Device Poller) application.
Verify that there are no network issues or firewalls that are blocking the SNMP traffic between the NPM server and the device. You may need to allow the SNMP protocol and port on the firewall or router, or use a different network path or interface to reach the device. You can also use the Ping or Traceroute tools to check the network connectivity and latency.