ServiceNow CIS-VRM Practice Exam Questions & Answers
6 Free Questions
· Last reviewed: October 6, 2026
· Prepared & Reviewed by the ValidExamDumps Editorial Team
Exam Facts
ServiceNow CIS-VRM Exam Details
Key details for this exam, checked against the published exam outline
60
Practice Questions (Our Bank)
120 minutes
Exam Duration
65%
Passing Score
- Exam Code
- CIS-VRM
- Full Name
- Certified Implementation Specialist - Vendor Risk Management
- Issuing Body
- ServiceNow
- Question Format (Our Bank)
- Multiple Choice
- Delivery
- Online proctored via Webassessor
- Eligibility
- Completion of Vendor Risk Management (VRM) Implementation On Demand course required
Practice Questions
Free CIS-VRM Practice Questions
Each question shows the correct answer and an explanation of why it is right
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During the Generating Observations phase of the Vendor Risk Assessment, what action might be taken by the Risk Assessor?
Correct Answer:
A
Explanation
On the Vendor Portal, questionnaires and document requests are presented as a single assessment assigned to a specific vendor contact. This design simplifies the vendor experience by bundling related items together rather than fragmenting them. The portal groups these items logically so the contact sees one cohesive assessment to work through. Other options might suggest multiple assessments, different vendors, or fragmented presentation methods, which would not match how ServiceNow structures the vendor portal interface.
On which of the following tables can you create vendor risk reports? (Choose three.)
Correct Answer:
B, C, E
Explanation
The Vendor name field on the Contact record is a modified version of the vendor_name field from the sys_user table. ServiceNow uses this approach to adapt standard user table fields for vendor management purposes. The label is changed to make it relevant in the vendor context, but the underlying field reference remains vendor_name. Other options would reference incorrect fields that either do not exist or serve different purposes in the system.
Which of these options can be used in data cleansing when importing vendor data? (Choose three.)
Correct Answer:
C, D, E
Explanation
The GRC: Policy and Compliance Management plugin includes baseline email notifications that automate the vendor risk management workflow. These notifications trigger automatically when specific vendor risk events occur, reducing manual work. This plugin provides the foundational notifications needed to streamline vendor communications and task management. Other plugins may handle different aspects of ServiceNow but do not provide the baseline VRM notifications.
The Vendor records are stored in which table?
Correct Answer:
A
Explanation
Assignments to vendor contacts work in two specific ways. Individual sections within a questionnaire or document request can be assigned to different contacts rather than requiring the entire document to go to one person. Additionally, only vendor contacts who have been assigned can complete a particular questionnaire, preventing unauthorized access. This selective assignment structure ensures work is distributed appropriately and only the right people can respond to each assessment.
Which of the following are functions of the Vendor Risk Assessor? (Choose three.)
Correct Answer:
B, D, E
Explanation
The Template Designer in ServiceNow VRM includes properties for the different question data types that questionnaires support, allowing builders to configure each question appropriately. It also provides options to apply weighting to questions or sections, which helps establish the importance of different assessment elements. These features give administrators flexibility in designing questionnaires that match their organizational needs. Other options might describe general form functionality that is not unique to the Template Designer.
When an assessor creates an issue or task from the vendor record, it is grouped with other issues or tasks for what ServiceNow entity?
Correct Answer:
C
Explanation
When an assessor creates an issue or task from a vendor record, ServiceNow groups it with other related issues and tasks under the Assessment entity. This grouping connects all work items back to the parent assessment, providing a unified view of all actions arising from that assessment. The Assessment acts as the organizing container that ties together all downstream activities and work products. Other entities might track different information but do not serve as the primary grouping mechanism for assessment-generated issues.
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Domain 1: Vendor Risk Management Fundamentals
Introduces the basics of vendor risk management including its goals, advantages, and common obstacles. Covers various types of vendor risks and methods for identifying them through frameworks and data models.
Domain 2: ServiceNow Vendor Risk Management Application
Covers the specifics of the ServiceNow VRM application including the different modules within the application and their configuration for effective vendor risk management implementation.
Sample questions from this domain above:
Q2Q3Q5Q6
Domain 3: Vendor Portal Configuration
Focuses on the vendor portal as a self-service platform that enables vendors to access information and complete tasks. Covers setting up and customizing the vendor portal to meet your organization's requirements.
Sample questions from this domain above:
Q1Q4
Domain 4: Security and Compliance
Covers security features of the ServiceNow VRM application and ensuring compliance with relevant regulations. Includes implementing security controls and maintaining compliance standards for vendor management.
FAQ
CIS-VRM Exam FAQ
Common questions about the exam itself
What do I need to know before taking the CIS-VRM exam?
You must complete the Vendor Risk Management (VRM) Implementation On Demand course to become eligible for the exam and receive your voucher. The course content covers all four objective areas tested on the exam: VRM fundamentals, the ServiceNow application, vendor portal configuration, and security and compliance.
What is the hardest part of the CIS-VRM exam and how should I prepare?
Candidates typically find the ServiceNow VRM Application module most challenging because it requires hands-on experience configuring the system beyond theoretical knowledge. Practice in a ServiceNow developer instance while studying the configuration guides will help you understand how the modules work together in real scenarios.
How long should I spend preparing for CIS-VRM?
Most candidates spend 2 to 4 weeks preparing, combining the on-demand course completion with hands-on practice. If you have prior ServiceNow experience, you may need less time. If you are new to both ServiceNow and vendor risk management concepts, budget more time for foundation learning.
Can I retake the CIS-VRM exam if I don't pass?
Yes, you can retake the exam up to three additional times after your initial attempt, though additional attempts require payment. There is no stated waiting period between attempts, so you can schedule your retake as soon as you are ready.
How do I register for and take the CIS-VRM exam?
You register through ServiceNow's Webassessor platform using your exam voucher, which is valid for 365 days after you complete the required training course. The exam is delivered online and is proctored remotely, so you take it from your own location with a proctor monitoring via webcam.
What job roles is the CIS-VRM certification designed for?
The certification is aimed at ServiceNow implementers, system administrators, risk managers, compliance professionals, and procurement specialists who configure and maintain the Vendor Risk Management application. It validates your ability to manage third-party risk programs and vendor assessments within ServiceNow.
How does CIS-VRM fit into the broader ServiceNow certification track?
CIS-VRM is part of ServiceNow's Certified Implementation Specialist track focused on specialized modules. It is often pursued after foundational certifications and complements related GRC certifications like CIS-TPRM (Third-Party Risk Management) which cover broader governance and compliance topics alongside vendor risk.
How long is the CIS-VRM certification valid once I pass?
ServiceNow certifications remain valid indefinitely and do not expire. However, you should stay current with ServiceNow product updates and consider pursuing delta or upgrade exams if significant platform changes occur in the VRM module.
What is the difference between VRM fundamentals and the ServiceNow VRM application on the exam?
VRM fundamentals covers the theory and strategy behind vendor risk management, including risk types, assessment methods, and industry frameworks. The ServiceNow VRM application focuses on how to actually implement and configure these concepts in the ServiceNow platform, including module setup and workflow configuration.
Do I need prior ServiceNow certifications before taking CIS-VRM?
No official prerequisite certification is required. However, familiarity with ServiceNow administration and basic platform navigation is assumed. If you are new to ServiceNow, you should complete foundational learning before or alongside the VRM course to get the most from your preparation.