Free ServiceNow CIS-SPM Exam Actual Questions

The questions for CIS-SPM were last updated On May 3, 2024

Question No. 1

Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.

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Correct Answer: C

According to the ServiceNow documentation1, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace. The other tables are used for different purposes:

pm_project: Stores information about projects2.

pm_toplevel_project: Stores information about top-level projects3.

project_template_config: Stores information about project templates.


Question No. 2

The Business Unit field on a Project or Demand form displays values from a specific table. What type of field is this?

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Correct Answer: B

According to the ServiceNow documentation1, the Business Unit field on a Project or Demand form is a reference field that displays values from thecmn_departmenttable.A reference field stores a link to a record on another table, rather than storing the data directly in the field2.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTable.html2: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_ReferenceFields.html


Question No. 3

What role can configure the default columns in the project planning console?

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Correct Answer: A, D

According to the ServiceNow support article1, theit_pps_adminrole can configure the default columns in the project planning console by modifying thepm_project_planning_consolelist view.Theadminrole can also do this, as well as any other configuration on the platform2.

1: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB07145652: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/concept/c_Roles.html


Question No. 4

Which demand category would a demand manager select, if they need to create an enhancement?

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Correct Answer: C

Question No. 5

As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?

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Correct Answer: C

According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:

Decision: A decision that affects the demand or its outcome2.

Risk: A risk that could impact the demand or its outcome3.

Requirement: A requirement that defines the scope or functionality of the demand4.

The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandManagement.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateADecision.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARisk.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARequirement.html