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Demand assessments are triggered as soon as the demand enters what state?
According to theCompleting Demand Assessmentsdocument, demand assessments are triggered as soon as the demand enters the Submitted state. The other options are not correct, as demand assessments are not triggered when the demand is Approved, Screening, or Qualified.
Which statement defines the Project Workspace?
According to the ServiceNow documentation1, the Project Workspace is a central location for creating and managing projects. It provides a graphical interface that allows users to view and edit project information, such as tasks, resources, risks, issues, and dependencies. The Project Workspace also enables users to collaborate with team members and stakeholders, track project progress, and generate reports.
The other options are incorrect because:
A)A central location to view of all projects in a portfolio to prioritize work: This describes the Portfolio Workbench, not the Project Workspace2.
C)A central location transform the navigation of lists and forms into an interactive graphical experience: This describes the Lens, not the Project Workspace3.
D) A central location for viewing and assessing business demands: This describes the Demand Workbench, not the Project Workspace.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/concept/c_ProjectWorkspace.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_PortfolioWorkbench.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/concept/c_Lens.html : https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandWorkbench.html
Where is planned cost calculated from when requesting resources from a group and when resource role is specified?
According to the ServiceNow documentation1, when requesting resources from a group and when resource role is specified, the planned cost is calculated from the hourly rate of the specified role. The system uses the rate card associated with the resource plan to determine the hourly rate for each role. The other options are incorrect because:
A)The distribution costs: The distribution costs are the costs that are distributed across the project tasks based on the resource plan allocation2.
B)The task rate cards: The task rate cards are the rate cards that are applied to the project tasks, not the resource plan3.
D)The CI rate cards: The CI rate cards are the rate cards that are applied to the configuration items, not the resource plan4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_ResourcePlans.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_DistributionCosts.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_TaskRateCards.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_CIRateCards.html
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A)activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C)form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D)approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ActivityManagementRoles.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_FormAdministration.html4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html
Depending on the execution type selected for a particular project, one of these dashboards will also be available:
According to theProject Summary - Waterfall Dashboarddocument, depending on the execution type selected for a particular project, the Project Summary - Waterfall Dashboard will also be available. This dashboard provides a comprehensive view of the project status, progress, and performance using various widgets. The other options are not correct, as they are not dashboards that are dependent on the execution type of the project. The Timecard Dashboard is a dashboard that displays the time worked by users on various tasks. The User Manager Dashboard is a dashboard that displays the user management activities and statistics. The PMO Dashboard is a dashboard that displays the portfolio and project performance and health.
