ServiceNow CIS-SPM Practice Exam Questions & Answers

5 Free Questions · Last reviewed: September 16, 2026 · Prepared & Reviewed by the ValidExamDumps Editorial Team

Exam Facts

ServiceNow CIS-SPM Exam Details

Key details for this exam, checked against the published exam outline

112 Practice Questions (Our Bank)
90 minutes Exam Duration
USD 450 Exam Fee
Exam Code
CIS-SPM
Full Name
Certified Implementation Specialist - Strategic Portfolio Management
Issuing Body
ServiceNow
Question Format (Our Bank)
Multiple Choice
Delivery
Online proctored via Pearson VUE OnVUE or at a Pearson VUE test centre
Practice Questions

Free CIS-SPM Practice Questions

Each question shows the correct answer and an explanation of why it is right

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A project expense line is cost associated with a specific source, except for:

Correct Answer: B
Explanation

According to theProject Expense Linesdocument, a project expense line is cost associated with a specific source, such as fixed assets, resource, or software. The program field on the project expense line form is not a source of cost, but a reference to the program that the project belongs to. Therefore, the correct answer is B. Program. The other options are not correct, as they are sources of cost for a project expense line.

What are the default project template configuration records available in the Template Config module?

Choose 3 answers

Correct Answer: A, C, E
Explanation

the default project template configuration records available in the Template Config module are Project task, Project, and Project template. These records define the fields and values that are copied from the template to the project when a project is created from a template. The other options are incorrect because:

B .Project subtask: Project subtask is not a valid record in the Template Config module, as it is a child of the Project task record2.

D .Task: Task is not a valid record in the Template Config module, as it is a parent of the Project task record3.

1:12: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTaskTable.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html

What determines the resource schedule if the Schedules related list and Schedule field are both empty?

Correct Answer: A

What is the formula for Committed Utilization?

Correct Answer: C

If a user creates a new demand from the demand workbench, what state will the system save the record in?

Correct Answer: D
Explanation

According to theUsing the Demand Workbenchdocument, if a user creates a new demand from the demand workbench, the system saves the record in the qualified state and displays it on the bubble chart. The other options are not correct, as they are not the default state for a new demand created from the demand workbench. The approved state is the final state for a demand that has passed all the assessments. The open state is the initial state for a demand that is created from the Service Catalog. The draft state is the state for a demand that is created from the Demand form.

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Study Guide

What the ServiceNow CIS-SPM Exam Covers

Exam domains verified against: Official ServiceNow CIS-SPM exam guide, last checked September 2026.

Domain 1: Information Security Governance

Covers security management concepts and principles, organizational structures and roles in security, and security policies, standards, and procedures. Focus on establishing governance frameworks and defining security roles within organizations.

Domain 2: Regulatory Compliance and Legal Issues

Addresses risk management, risk assessment methodologies, threat modeling and vulnerability assessment, and risk mitigation strategies. Focuses on identifying and managing organizational risks through systematic assessment and response planning.

Domain 3: Asset Security

Covers information and asset classification, data security controls, privacy protection measures, and intellectual property protection. Emphasizes safeguarding organizational assets and maintaining appropriate control over sensitive information.

Domain 4: Security Architecture and Engineering

Covers security models and design principles, system and application security, and cryptography and key management. Focuses on designing secure systems and implementing technical controls to protect information and systems.

Domain 5: Communication and Network Security

Covers network architecture and design, secure communication protocols, wireless network security, and network attacks and defenses. Addresses securing data transmission and protecting network infrastructure from threats.

Domain 6: Identity and Access Management

Covers authentication methods and technologies, authorization and access control models, and identity management lifecycle. Focuses on ensuring only authorized users access appropriate resources and maintaining identity governance.

Sample questions from this domain above: Q1Q2Q5

Domain 7: Security Operations

Focuses on security monitoring and analytics, incident response and management, forensics and investigations, and patch and vulnerability management. Emphasizes detecting, responding to, and investigating security incidents while maintaining system updates.

Domain 8: Software Development Security

Addresses securing the software development lifecycle, application security testing, code review and secure coding practices, and third-party software management. Focuses on building security into applications from design through deployment.

Domain 9: Security Assessment and Testing

Covers security audit principles and methodologies, penetration testing techniques, and security metrics and reporting. Focuses on evaluating security posture through systematic assessment and reporting on security effectiveness.

Sample questions from this domain above: Q3Q4

Domain 10: Privacy Management

Covers privacy principles and regulations, privacy impact assessments, data protection techniques, and privacy by design concepts. Emphasizes protecting personal information and integrating privacy considerations into organizational processes.

FAQ

CIS-SPM Exam FAQ

Common questions about the exam itself

What is CIS-SPM and who should take this exam?
CIS-SPM validates your ability to configure, implement, and maintain ServiceNow Strategic Portfolio Management applications. It is designed for professionals who manage SPM implementations and need to demonstrate expertise in demand intake, project and resource management, financial planning, and portfolio operations across the Now Platform.
What background and experience does ServiceNow recommend before attempting CIS-SPM?
ServiceNow recommends CSA-level platform familiarity plus hands-on configuration experience with SPM modules. Most successful candidates have implemented at least one SPM module such as Demand or Project Management and understand cost plans, resource plans, agile records, and how SPM integrates with ITAM, IRM, Jira, or Azure DevOps.
How long should I prepare for the CIS-SPM exam?
Preparation time varies based on your existing experience with ServiceNow and SPM. Candidates with practical implementation experience typically need 4 to 8 weeks of focused study combining official documentation review, hands-on lab practice, and exam preparation materials. Those new to SPM may require 8 to 12 weeks.
Does ServiceNow publish the passing score for CIS-SPM?
ServiceNow does not publish a specific passing score percentage. Instead, your score is compared against an internal scaled cut score set by ServiceNow's psychometric review. The actual cut score is not publicly disclosed and may vary between exam administrations.
What happens on exam day for CIS-SPM?
You have 90 minutes to answer 60 questions delivered through Pearson VUE. You can take the exam either at a physical test centre or remotely via Pearson VUE's OnVUE application. Both formats are proctored to ensure exam integrity and use the same question pool.
What are the retake policies if I don't pass CIS-SPM on my first attempt?
You must wait at least 3 days before retaking the exam. Retake fees are exactly half the original exam cost at USD 225. There is no limit on the number of retake attempts, and ServiceNow does not increase the fee for multiple failures.
How does CIS-SPM relate to other ServiceNow implementation certifications?
CIS-SPM is one of several CIS specialist certifications. It focuses specifically on Strategic Portfolio Management, while other CIS exams cover modules like ITSM, HR, Financial Management, or GRC. The CSA (Certified System Administrator) is a foundational certification that covers platform basics, making it good preparation before attempting any CIS exam.
What job role or career path does CIS-SPM support?
CIS-SPM primarily supports roles like ServiceNow Implementation Specialist, SPM Technical Consultant, Portfolio Management Developer, or ServiceNow Solutions Architect focused on strategic portfolio and program management. The certification validates technical expertise in SPM configuration and deployment within enterprise environments.
Which topic area on CIS-SPM do candidates typically find most challenging?
Portfolio Workbench configuration and scenario-based investment planning are often the most challenging areas because they require understanding how to model complex financial and strategic decisions. Success here depends on practical hands-on experience building cost plans, baselines, and scenario comparisons in a real ServiceNow environment.
How long is the CIS-SPM certification valid and what renewal requires?
ServiceNow has not published a public validity period for CIS-SPM. Some sources suggest certifications remain valid indefinitely, while others indicate delta exams may be required periodically to maintain status. You should check the official ServiceNow University portal or contact ServiceNow directly for the current validity and renewal policy.