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On a new standalone table, what domain will a new record be created in by default?
In ServiceNow, when a new record is created on a standalone table, the domain of the new record is set to the user's current session domain by default. This means that the domain context in which the user is operating at the time of record creation determines the domain assignment for that record. This behavior ensures that the data is correctly categorized within the domain structure, adhering to the visibility and access controls that have been established.
The concept of domain separation in ServiceNow is integral to its multi-tenancy model, allowing for data, processes, and administrative tasks to be segregated across different domains within a single instance. This is particularly useful for managed service providers (MSPs) who need to maintain distinct operational environments for multiple customers or departments within the same ServiceNow instance.
For a new standalone table, unless explicitly defined otherwise, the system defaults to using the user's current session domain for new records. This is supported by ServiceNow's documentation on domain separation best practices and the management of data within domains12. It's important to note that while the default behavior is as described, administrators have the ability to configure domain rules and behaviors to suit specific organizational needs.
Process Separation is also known as:
Process Separation in ServiceNow is also known as domain administration. This concept is part of the broader domain separation feature, which allows you to separate data, processes, and administrative tasks into logical groupings called domains. This is particularly useful for Managed Service Providers (MSPs) or large enterprises that need to manage multiple clients or departments within a single ServiceNow instance. Domain separation ensures that each domain can have its own set of data, processes, and administrative controls, providing a high level of customization and security.
For more detailed information, you can refer to the following resources:
* ServiceNow Support Article on Domain Separation
* Understanding Domain Separation in ServiceNow
What's a good globally unique candidate field that could be used to populate UserID?
When selecting a field to populate UserID in ServiceNow, it's crucial to choose an identifier that is globally unique to ensure that each user can be distinctly identified. The best practices for such identifiers include:
* Employee Number: Typically, an employee number is unique to an individual within an organization and does not change, making it a reliable identifier1.
* Email: An email address is inherently unique as it is tied to an individual and is used for communication, which also makes it a suitable candidate for UserID2.
* SSN (Social Security Number): While SSN is unique to each individual, it's important to note that using SSN as an identifier should be approached with caution due to privacy and security concerns. However, it is unique and could technically be used to populate UserID3.
The Last Name is not a good candidate for UserID because it is not globally unique; many individuals can share the same last name and it can change over time due to personal reasons.
For further details on creating unique identifiers and best practices, ServiceNow provides documentation and guidelines which can be referred to for implementing these practices within the ServiceNow environment.
Why would you set Choice Action to Ignore on a transform field map?
Setting the Choice Action to ''Ignore'' on a transform field map in ServiceNow is used to avoid inserting dummy referenced records into the global domain. When importing data, if the system encounters a reference field value that does not match any existing records, setting the Choice Action to ''Ignore'' will prevent the creation of a new, potentially incorrect record. Instead, the system will skip the field and leave it blank, ensuring data integrity and avoiding the clutter of unnecessary records.
For more detailed information, you can refer to the following resources:
* ServiceNow Support Article on Transform Maps
* Choice Action Field in ServiceNow
When an administrator working in a domain modifies a policy that exists in a higher domain or in global, the system automatically:
When an administrator working in a domain modifies a policy that exists in a higher domain or in the global domain, ServiceNow automatically creates a new record for that administrator's current domain and overrides the original policy. This ensures that the changes are specific to the current domain and do not affect the policies in the higher or global domains. This behavior is part of the domain separation feature, which allows different domains to have their own customized policies and configurations without impacting each other.
For more detailed information, you can refer to the following resources:
* ServiceNow Support Article on Domain Separation
* Developing Domain-Separated Applications
