What module do you use to change the setting for the time between incident Resolution and Closure?
Incidents can be created and managed in the workspace using Ul layouts that are tailored to different personas, processes. and interfaces Examples include:
* Default
* Major incidents
* Self Service
* Mobile
What are these Ul layouts called in the Now Platform?
The Major Incident Management (MIM) application is linked at the Incident management process but the records have in additional set of States. What are these Ml States?
Your customer is using the baseline Create Incident Catalog Item and would like to add a few additional input fields. How should you update the catalog item?
