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Your customer would like to add a field to the Something is Broken record producer form. Which formatter would you use to add the field?
The Major Incident Management (MIM) application is linked at the Incident management process but the records have in additional set of States. What are these Ml States?
A new problem manager wants a high level view of the activities in problem management.
What module do you recommend?
What would you use to create Incident records based on email sent by users or systems?
What is an example of a Key Performance Indicator for Change management that is included with Performance Analytics, but not available in ServiceNow reporting? (Choose two.)
