Asset classes are defined to allow for logical grouping of assets. There are five asset classes provided to group assets, each Asset class provides unique functionality for that group of Assets in the platform. Which of the following are the asset classes used? (Choose five.)
Which Flow Designer flow can be used to automatically close resolved cases if customers do not respond within a specified time?
Which feature sends an email notification containing a list of relevant knowledge articles to the case submitter and watchlist users associated with the case whenever a case is created?
What are the types of matching criteria for Customer Service? (Choose four.)