Free ServiceNow CAD Exam Practice Questions & Explanations
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While on an Incident record, how would you add a Tag for "Special Handling" to the record?
Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?
What happens to the List view when a new field is added to an existing table?
In ServiceNow, when a new field is added to an existing table, it is not automatically included in any existing List views. List views are predefined configurations that determine which fields are displayed when viewing records in a list format. To display the new field in a List view, you must manually modify the List layout to include the field.
Steps to Add a New Field to a List View:
Navigate to the List Layout Configuration:
Go to the table's list view.
Right-click on the header row (where the column titles are displayed).
Select 'Configure' and then 'List Layout.'
Add the New Field:
In the List Layout configuration, you'll see two columns: 'Available' and 'Selected.'
Locate your new field in the 'Available' column.
Use the arrow buttons to move the new field to the 'Selected' column, placing it in the desired order.
Save the Configuration:
Click 'Save' or 'OK' to apply the changes.
The new field will now appear in the List view as configured.
For Application Access there is a configuration option called Allow access to this table via web services. Which one of the following statements is true when this option is selected?
Application Access is a feature that allows you to control the access level of other application scopes to your application's data tables. By selecting the Allow access to this table via web services option, you can enable other application scopes to access your data tables using web services, such as SOAP or REST. However, the user performing the query via web services must have the correct permissions to access the table's records. The user must have the appropriate roles and access controls to perform the operations on the table, such as create, read, write, or delete.
The other statements are not true when this option is selected. This option does not restrict the ability to delete records via web services, nor does it allow records to be always read. The access to the records depends on the user's permissions and the web service method. This option also does not restrict access only to SOAP web services, but applies to both SOAP and REST web services. Finally, this option is not the only way to enable web service access to the table's records. Even when this option is not selected, users with the correct permissions can use web services to access the table's records, as long as they specify the application scope in the web service request.
Application Access
Web service access to scoped applications
What is the GlideForm Client-side scripting object?