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Why is it important that there is only one Product Owner per product?
(choose the best three answers)
The reasons why it is important that there is only one Product Owner per product are:
It is clear who is accountable for the ultimate value of the product. The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. They are responsible for identifying and articulating the Product Goal, which is a long-term objective for the product that guides all the activities of the Scrum Team.
It helps avoid barriers to effective communication and rapid decision-making. The Product Owner is the sole person responsible for managing the Product Backlog, which is an emergent, ordered list of what is needed to improve the product. They must ensure that the Product Backlog is transparent, visible, and understood by everyone who needs to work on it. They must also collaborate with the Developers and the stakeholders to refine, order, and prioritize the Product Backlog items based on value and impact.
The Scrum Team always knows who determines the order of the Product Backlog. The Product Owner has the final authority to decide what items are more important and valuable for the product. They must communicate this order clearly and consistently to the Scrum Team and the stakeholders. They must also respect and support the self-management of the Developers in choosing how best to accomplish their work.
Other options, such as the Scrum Master knowing who acts as their backup while on vacation or it would confuse the stakeholders if they had to work with more than one person, are not valid reasons why it is important that there is only one Product Owner per product. They may reflect a misunderstanding of the roles and accountabilities of the Scrum Team or the stakeholders.
[Scrum Guide], page 6, section ''Product Owner''
[Scrum Guide], page 11, section ''Product Backlog''
[Scrum Guide], page 12, section ''Product Backlog Refinement''
[Scrum Guide], page 11, section ''Product Backlog''
[Scrum Guide], page 7, section ''Developers''
As the Sprint Planning progresses, the Developers realize that the workload may be greater
than their capacity to complete the work. Which two are valid actions?
(choose the best two answers)
How often should customer satisfaction be measured?
(choose the best answer)
Customer satisfaction is a measure of how well a product or service meets or exceeds the expectations and needs of the customers. It is an important indicator of the value and quality of a product or service, and it can affect the loyalty, retention, and profitability of the customers.
Customer satisfaction should be measured frequently, as it can change over time depending on various factors, such as the market conditions, the customer feedback, the product updates, the competitor actions, and the customer behavior. Measuring customer satisfaction frequently can help the Product Owner and the Scrum Team to inspect and adapt their product vision, strategy, roadmap, backlog, and increments based on the customer needs and preferences. It can also help them to identify and resolve any issues or gaps that may affect the customer satisfaction and value delivery.
Measuring customer satisfaction quarterly, daily, or annually is not optimal, as it may not reflect the current state of the customer satisfaction and may miss some opportunities or risks that may arise in between the measurement intervals. Quarterly measurement may be too slow to respond to the fast-changing market and customer demands. Daily measurement may be too noisy and costly to collect and analyze. Annual measurement may be too outdated and irrelevant to inform the product decisions.
Scrum Guide: https://www.scrumguides.org/scrum-guide.html
Customer Satisfaction: https://www.agilealliance.org/glossary/customer-satisfaction/
Which approach is best for Scrum Teams in order to produce valuable Increments?
(choose the best answer)
When must the Product Owner participate in the Daily Scrum?
(choose the best answer)
