Name: SAP Certified Product Support Specialist - SAP Commerce Cloud
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Free SAP E_C4HYCP_12 Exam Actual Questions

The questions for E_C4HYCP_12 were last updated On Jun 15, 2025

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Question No. 1

What happens when you set the impex.legacy.mode property to True?Note: There are 2 correct answers to this question.

AThe ServiceLayer interceptors and validators are triggered during the import/export process.

BThe INSERT, UPDATE, and REMOVE operations are performed by the ModelService during the import.

CThe ServiceLayer interceptors and validators are NOT triggered during the import/export process.

DThe INSERT, UPDATE, and REMOVE operations are NOT performed by the ModelService during the import.
When you set the impex.legacy.mode property to True, you enable the legacy mode of ImpEx, which means that the ServiceLayer interceptors and validators are not triggered during the import/export process and that the INSERT, UPDATE, and REMOVE operations are not performed by the ModelService during the import. The legacy mode is a quick and crude way of importing data that bypasses the ServiceLayer of SAP Commerce.It may improve performance but also increase the risk of data inconsistency or errors. Reference:2

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Correct Answer: C, D

Question No. 2

What must you do when you provide a workaround for a code glitch in an existing service, for example, ProductService?Note: There are 3 correct answers to this question.

AModify the existing bean definition with the new service.

BAdd a new bean definition with a new ID for the new service.

CImplement a new custom service by extending the existing service.

DOverride the alias of the original bean definition.

EReplace all injections with a new ID for the new service.
The steps that you must do when you provide a workaround for a code glitch in an existing service, such as ProductService, are adding a new bean definition with a new ID for the new service, implementing a new custom service by extending the existing service, and overriding the alias of the original bean definition. These steps can help you create a custom service that overrides the default behavior of an existing service without modifying its source code. You do not modify the existing bean definition with the new service, nor do you replace all injections with a new ID for the new service, as these steps may cause errors or inconsistencies.

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Correct Answer: B, C, D

Question No. 3

A customer reports an incident where the SAP Commerce system crashes in production. The customer provides the following log:

What would you advise the customer to do to avoid this happening again?

AConfigure the auto reconnect property in the JDBC properties to reconnect to the database automatically.

BModify the FlexibleSearch query that fetches catalogs to fix the syntax errors.

CIncrease the number of connections in the pool if the current number is NOT sufficient.

DFix the missing links between related items in the catalog.
The advice that you would give to the customer to avoid this issue happening again is to increase the number of connections in the pool if the current number is not sufficient. The log indicates that the customer is facing a connection pool exhaustion issue, which means that there are no available connections to the database. This can cause performance degradation or system crashes. Increasing the number of connections in the pool can help prevent this issue by allowing more concurrent requests to access the database. You do not configure the auto reconnect property in the JDBC properties, as this may not solve the root cause of the issue or may introduce other problems.You do not modify the FlexibleSearch query that fetches catalogs or fix the missing links between related items in the catalog, as these are not related to the issue. Reference:1

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Correct Answer: C

Question No. 4

When you troubleshoot a catalog synchronization issue, which files do you check first?Note: There are 3 correct answers to this question.

ASync Media dump files

BDatabase dump files

Clocalextensions.xml file

DJDBC log files

Elocal.properties file
The files that you should check first when troubleshooting a catalog synchronization issue are the sync media dump files, the localextensions.xml file, and the local.properties file. The sync media dump files contain information about the synchronization status and errors. The localextensions.xml file contains information about the extensions that are installed and active.The local.properties file contains information about the configuration settings and properties of the system.

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Correct Answer: A, C, E

Question No. 5

A new item type was added to an items.xml file named CarProcessDefinition. After the Ant build and SAP Commerce server startup, the following appears in the log file:15:56:54 **** [java] [m[0;31mERROR [main] [DefaultModelConverterRegistry] code CarProcessDefinition does not belong to known type. Maybe you have added a new type without updating your system.What does this message mean?

AThe new item has been added without specifying a deployment table.

BThe new item type will be created after a system update.

CThe new deployment table has been added without specifying a new item.

DThe Java class associated to the new item is missing.
The log message means that the new item type will be created after a system update. The message indicates that the code CarProcessDefinition does not belong to a known type, which means that the item type has not been registered in the system yet. This can happen when a new item type is added to an items.xml file but the system has not been updated to reflect the changes. A system update will create the new item type and its corresponding deployment table.The message does not mean that the new item has been added without specifying a deployment table, that the new deployment table has been added without specifying a new item, or that the Java class associated to the new item is missing. Reference:2

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Correct Answer: B