SAP C_CR125 Scenario Based Assessment (SBA) Exam Questions - New Format 2026
SAP Certified - Configuration Administrator - Concur Request Professional Edition (C_CR125_2601)
Try free practice questions, flashcards and revision notes for the SAP Certified - Configuration Administrator - Concur Request Professional Edition exam (C_CR125_2601). Built from the official SAP learning journey and checked by SAP experts.
In this SAP exam you do not just pick answers. You work through realistic customer situations and must explain, recommend and justify your decisions, the way a consultant does in a real project conversation.
Work through 10 practice questions, 10 flashcards and a revision notes sample, free and without sign up. Every item shows the official topic it is built from.
C_CR125 practice test10 questions, practice mode with instant feedback
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Question 1 of 10
Easy
Single answer
Scenario question
Item 5440
Topic Using Incident Solution Matching
Your customer is experiencing a recurring issue with their Concur application. They want to resolve it quickly. What feature should you recommend to help them find a solution efficiently?
Choose one answer
Explanation
Incident Solution Matching allows users to quickly find relevant solutions based on their reported issues, enhancing the support experience.
Question 2 of 10
Medium
Single answer
Scenario question
Item 5169
Topic Configuring Travel Agency Offices
Your customer is unsure how to manage multiple Travel Agency Offices in Concur Request. What is your best recommendation?
Choose one answer
Explanation
Creating separate configurations allows for tailored management of each Travel Agency Office, addressing their unique needs.
Question 3 of 10
Hard
Multiple answers
Item 5495
Topic Working with SAP Procurement Support
Which of the following is a common issue that SAP Procurement Support addresses? (Choose three)
Choose 3 answers
Explanation
Common issues addressed by SAP Procurement Support include incorrect purchase orders, system performance issues, and user access rights management.
Question 4 of 10
Easy
Single answer
Item 5454
Topic Streamlining Project Implementation
What is a primary function of SAP Cloud ALM for Implementation?
Choose one answer
Explanation
SAP Cloud ALM is designed to streamline project management and monitoring during implementation.
Question 5 of 10
Medium
Multiple answers
Item 5200
Topic Working with Printed Reports
Which of the following elements can be included in a Printed Report in Concur Request? (Choose two)
Choose 2 answers
Explanation
Printed Reports can include employee names and IDs along with travel request statuses to provide a comprehensive overview of requests.
Question 6 of 10
Hard
Multiple answers
Item 5518
Topic Elevating customer experience through an effective support collaboration between SAP and SAP partners
Which two actions can enhance the collaboration between SAP and SAP partners in support services? (Choose two)
Choose 2 answers
Explanation
Regular joint training sessions and implementing a shared ticketing system are effective actions to enhance collaboration between SAP and SAP partners.
Question 7 of 10
Easy
Single answer
Item 5463
Topic Ensuring Smooth Business Operations
Which of the following is a core feature of SAP Cloud ALM for Operations?
Choose one answer
Explanation
Incident management is a key feature that allows organizations to handle operational issues efficiently.
Question 8 of 10
Medium
Single answer
Scenario question
Item 5191
Topic Configuring Email Reminders
Your customer wants to ensure that their employees receive timely reminders for submitting expense reports. Which configuration option should you recommend for setting up email reminders in Concur Request?
Choose one answer
Explanation
Setting reminders to be sent 24 hours before the submission deadline helps ensure timely submissions.
Question 9 of 10
Hard
Single answer
Scenario question
Item 5506
Topic Working with SAP Concur Support
Your customer wants to know how to escalate an unresolved issue with SAP Concur Support. What do you advise?
Choose one answer
Explanation
To escalate an unresolved issue, the customer should request to speak to a supervisor through the existing ticket.
Question 10 of 10
Easy
Single answer
Item 5473
Topic Optimizing Service Delivery
Which of the following best describes the purpose of SAP Cloud ALM for Services?
Choose one answer
Explanation
SAP Cloud ALM for Services is designed to optimize service delivery and enhance collaboration between IT and business.
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The full package has 733 questions with timed exams and a score for every course.
Which tool is used to schedule a session with an SAP support manager?
Topic Using Schedule a Manager
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Answer1 / 10
The SAP Support Portal is used to schedule a session with an SAP support manager, allowing users to select available time slots and topics.
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ConceptMedium2 / 10
What types of criteria can be set in Audit Rules?
Topic Working with Audit Rules
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Answer2 / 10
Audit Rules can include criteria such as expense limits, policy compliance, and specific expense types that require additional review or approval.
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ProcessHard3 / 10
What should users do if the SAP Support Assistant does not resolve their issue?
Topic Using Support Assistant
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Answer3 / 10
If the issue remains unresolved, users should escalate the case to SAP support for further assistance, providing detailed information about the problem.
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ConceptEasy4 / 10
What is the purpose of the Get Support application in SAP for Me?
Topic Using SAP for Me's Get Support Application
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Answer4 / 10
The Get Support application in SAP for Me provides users with access to support tools and services, enabling efficient case management and resolution.
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ConceptMedium5 / 10
What is the purpose of configuring Travel Agency Offices in Concur Request?
Topic Configuring Travel Agency Offices
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Answer5 / 10
Configuring Travel Agency Offices in Concur Request allows organizations to manage travel bookings efficiently, ensuring compliance with company policies and enhancing the user experience.
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Best practiceHard6 / 10
What is the benefit of using SAP Cloud ALM for SAP solution monitoring?
Topic Discovering SAP Cloud ALM
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Answer6 / 10
Using SAP Cloud ALM for SAP solution monitoring provides real-time insights into system health and performance, allowing for proactive issue resolution and improved service reliability.
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DefinitionEasy7 / 10
What is bi-directional support in SAP Concur?
Topic Using Bi-Directional Support
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Answer7 / 10
Bi-directional support in SAP Concur allows seamless communication between SAP and the customer, facilitating issue resolution and proactive support measures.
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ConceptMedium8 / 10
What role do Travel Agency Offices play in Concur?
Topic Working with Travel Agency Offices
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Answer8 / 10
Travel Agency Offices facilitate the booking and management of travel arrangements, ensuring compliance with company travel policies and enhancing user experience in Concur.
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ProcessHard9 / 10
How does Incident Solution Matching enhance the support process?
Topic Using Incident Solution Matching
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Answer9 / 10
Incident Solution Matching enhances the support process by leveraging AI to automatically suggest solutions, thereby improving efficiency and user satisfaction in issue resolution.
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DefinitionEasy10 / 10
What is the purpose of Guided Answers in SAP Concur?
Topic Using Guided Answers
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Answer10 / 10
Guided Answers provide step-by-step troubleshooting guidance to help users resolve issues efficiently within the SAP Concur system.
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709 cards with spaced repetition in the Flashcards add-on. Cards you miss come back sooner.
Providing Feedback via the SAP Support Interaction Survey (SIS)
The SAP Support Interaction Survey (SIS) is a tool designed to collect feedback from users about their support experience. This feedback is crucial for SAP to improve its support services and address any issues users may encounter during their interactions with support teams. - When closing a support case, users are prompted to complete the SIS.
This section continues in the full Revision Notes.
Medium
Reviewing Workflows
Workflows in Concur are designed to streamline the approval process for requests and expenses. Configuring workflows to integrate Concur Request with Concur Expense ensures that approvals are handled efficiently and consistently.
When setting up workflows, consider the hierarchy and approval levels within your organization. This ensures that requests and expenses are reviewed by the appropriate personnel before final approval.
Key terms
Workflows
Exam tip
To explain workflows to a customer, highlight how they automate and expedite the approval process, ensuring timely and accurate processing of requests and expenses.
Quick check
What is the role of workflows in Concur?
To automate and streamline the approval process.
This section continues in the full Revision Notes.
Hard
Working with Feature Hierarchies
Feature Hierarchies in Concur Request are structured frameworks that determine how features are organized and accessed within the system. They allow administrators to manage and configure features based on business needs and user roles.
Understanding Feature Hierarchies is crucial for ensuring that the appropriate features are available to the right users, enhancing both security and usability.
Key terms
Feature Hierarchies
Exam tip
When explaining Feature Hierarchies to a customer, emphasize how they enable tailored access to features, ensuring that users have the tools they need without unnecessary complexity or security risks.
Quick check
What is the purpose of Feature Hierarchies in Concur Request?
To organize and control access to features based on user roles.
This section continues in the full Revision Notes.
Easy
Allocating a Request
Allocating a request involves assigning the costs associated with a request to the appropriate cost objects, such as departments or projects. This ensures accurate financial tracking and reporting within Concur Professional Request.
Key terms
Cost Object
Exam tip
Describe allocation as a process that ensures financial accountability by linking expenses to specific cost objects.
Quick check
What is a cost object?
An entity for assigning costs, like a department.
Why allocate a request to cost objects?
For accurate financial tracking and reporting.
Medium
Topic Using Support Assistant
Using Support Assistant
The Support Assistant is a feature that helps users leverage SAP support more effectively by guiding them through the process of identifying and resolving issues. It acts as a virtual assistant, providing relevant information and resources tailored to the user's specific problem.
Key terms
Support Assistant
Exam tip
Highlight to customers that the Support Assistant acts as a personalized guide, making the process of resolving issues more efficient and less daunting.
Quick check
What role does the Support Assistant play in issue resolution?
It guides users through identifying and resolving issues.
How does the Support Assistant tailor its assistance?
By providing information and resources specific to the user's problem.
Hard
Explaining the Configuration Relationships
The Configuration Relationship Diagram (CRD) for Concur Request illustrates how different configuration elements interact and depend on each other. Understanding these relationships is crucial for effective system setup and troubleshooting.
Key terms
Configuration Relationship Diagram (CRD)
Exam tip
Use the CRD to explain to customers how changes in one configuration area might impact others, ensuring they understand the interconnected nature of the system.
Quick check
What does the Configuration Relationship Diagram illustrate?
Interactions and dependencies between configuration elements.
Why is understanding the CRD important?
It helps in effective system setup and troubleshooting.
Continue with the full Revision Notes for all 96 lessons, with search and a downloadable PDF.
Full multi phase scenarios that mirror the exam format, with the narrative, the challenges and the real decisions the exam puts in front of you. Ordered from foundation to advanced so you can build up.
Build the core configuration moves
01
Configuring Concur Request for New Compliance Policies
Our content follows the official SAP learning journey Becoming a Certified Configuration Administrator in Concur Request Professional Edition (2 courses, 96 lessons).