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SAP Scenario Based AssessmentC_CR125_2601

SAP C_CR125 Scenario Based Assessment (SBA) Exam Questions - New Format 2026

SAP Certified - Configuration Administrator - Concur Request Professional Edition (C_CR125_2601)

Try free practice questions, flashcards and revision notes for the SAP Certified - Configuration Administrator - Concur Request Professional Edition exam (C_CR125_2601). Built from the official SAP learning journey and checked by SAP experts.

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About the exam

About the SAP C_CR125 exam

In this SAP exam you do not just pick answers. You work through realistic customer situations and must explain, recommend and justify your decisions, the way a consultant does in a real project conversation.

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Work through 10 practice questions, 10 flashcards and a revision notes sample, free and without sign up. Every item shows the official topic it is built from.

C_CR125 practice test 10 questions, practice mode with instant feedback
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Question 1 of 10

  • Easy
  • Single answer
  • Scenario question
  • Item 5440
  • Topic Using Incident Solution Matching

Your customer is experiencing a recurring issue with their Concur application. They want to resolve it quickly. What feature should you recommend to help them find a solution efficiently?

Choose one answer

Explanation

Incident Solution Matching allows users to quickly find relevant solutions based on their reported issues, enhancing the support experience.

Question 2 of 10

  • Medium
  • Single answer
  • Scenario question
  • Item 5169
  • Topic Configuring Travel Agency Offices

Your customer is unsure how to manage multiple Travel Agency Offices in Concur Request. What is your best recommendation?

Choose one answer

Explanation

Creating separate configurations allows for tailored management of each Travel Agency Office, addressing their unique needs.

Question 3 of 10

  • Hard
  • Multiple answers
  • Item 5495
  • Topic Working with SAP Procurement Support

Which of the following is a common issue that SAP Procurement Support addresses? (Choose three)

Choose 3 answers

Explanation

Common issues addressed by SAP Procurement Support include incorrect purchase orders, system performance issues, and user access rights management.

Question 4 of 10

  • Easy
  • Single answer
  • Item 5454
  • Topic Streamlining Project Implementation

What is a primary function of SAP Cloud ALM for Implementation?

Choose one answer

Explanation

SAP Cloud ALM is designed to streamline project management and monitoring during implementation.

Question 5 of 10

  • Medium
  • Multiple answers
  • Item 5200
  • Topic Working with Printed Reports

Which of the following elements can be included in a Printed Report in Concur Request? (Choose two)

Choose 2 answers

Explanation

Printed Reports can include employee names and IDs along with travel request statuses to provide a comprehensive overview of requests.

Question 6 of 10

  • Hard
  • Multiple answers
  • Item 5518
  • Topic Elevating customer experience through an effective support collaboration between SAP and SAP partners

Which two actions can enhance the collaboration between SAP and SAP partners in support services? (Choose two)

Choose 2 answers

Explanation

Regular joint training sessions and implementing a shared ticketing system are effective actions to enhance collaboration between SAP and SAP partners.

Question 7 of 10

  • Easy
  • Single answer
  • Item 5463
  • Topic Ensuring Smooth Business Operations

Which of the following is a core feature of SAP Cloud ALM for Operations?

Choose one answer

Explanation

Incident management is a key feature that allows organizations to handle operational issues efficiently.

Question 8 of 10

  • Medium
  • Single answer
  • Scenario question
  • Item 5191
  • Topic Configuring Email Reminders

Your customer wants to ensure that their employees receive timely reminders for submitting expense reports. Which configuration option should you recommend for setting up email reminders in Concur Request?

Choose one answer

Explanation

Setting reminders to be sent 24 hours before the submission deadline helps ensure timely submissions.

Question 9 of 10

  • Hard
  • Single answer
  • Scenario question
  • Item 5506
  • Topic Working with SAP Concur Support

Your customer wants to know how to escalate an unresolved issue with SAP Concur Support. What do you advise?

Choose one answer

Explanation

To escalate an unresolved issue, the customer should request to speak to a supervisor through the existing ticket.

Question 10 of 10

  • Easy
  • Single answer
  • Item 5473
  • Topic Optimizing Service Delivery

Which of the following best describes the purpose of SAP Cloud ALM for Services?

Choose one answer

Explanation

SAP Cloud ALM for Services is designed to optimize service delivery and enhance collaboration between IT and business.

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    Card 1 of 10 0 known0 to review
    Tool Easy 1 / 10

    Which tool is used to schedule a session with an SAP support manager?

    • Topic Using Schedule a Manager
    Click or tap the card to see the answer
    Answer1 / 10

    The SAP Support Portal is used to schedule a session with an SAP support manager, allowing users to select available time slots and topics.

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    Concept Medium 2 / 10

    What types of criteria can be set in Audit Rules?

    • Topic Working with Audit Rules
    Click or tap the card to see the answer
    Answer2 / 10

    Audit Rules can include criteria such as expense limits, policy compliance, and specific expense types that require additional review or approval.

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    Process Hard 3 / 10

    What should users do if the SAP Support Assistant does not resolve their issue?

    • Topic Using Support Assistant
    Click or tap the card to see the answer
    Answer3 / 10

    If the issue remains unresolved, users should escalate the case to SAP support for further assistance, providing detailed information about the problem.

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    Concept Easy 4 / 10

    What is the purpose of the Get Support application in SAP for Me?

    • Topic Using SAP for Me's Get Support Application
    Click or tap the card to see the answer
    Answer4 / 10

    The Get Support application in SAP for Me provides users with access to support tools and services, enabling efficient case management and resolution.

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    Concept Medium 5 / 10

    What is the purpose of configuring Travel Agency Offices in Concur Request?

    • Topic Configuring Travel Agency Offices
    Click or tap the card to see the answer
    Answer5 / 10

    Configuring Travel Agency Offices in Concur Request allows organizations to manage travel bookings efficiently, ensuring compliance with company policies and enhancing the user experience.

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    Best practice Hard 6 / 10

    What is the benefit of using SAP Cloud ALM for SAP solution monitoring?

    • Topic Discovering SAP Cloud ALM
    Click or tap the card to see the answer
    Answer6 / 10

    Using SAP Cloud ALM for SAP solution monitoring provides real-time insights into system health and performance, allowing for proactive issue resolution and improved service reliability.

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    Definition Easy 7 / 10

    What is bi-directional support in SAP Concur?

    • Topic Using Bi-Directional Support
    Click or tap the card to see the answer
    Answer7 / 10

    Bi-directional support in SAP Concur allows seamless communication between SAP and the customer, facilitating issue resolution and proactive support measures.

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    Concept Medium 8 / 10

    What role do Travel Agency Offices play in Concur?

    • Topic Working with Travel Agency Offices
    Click or tap the card to see the answer
    Answer8 / 10

    Travel Agency Offices facilitate the booking and management of travel arrangements, ensuring compliance with company travel policies and enhancing user experience in Concur.

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    Process Hard 9 / 10

    How does Incident Solution Matching enhance the support process?

    • Topic Using Incident Solution Matching
    Click or tap the card to see the answer
    Answer9 / 10

    Incident Solution Matching enhances the support process by leveraging AI to automatically suggest solutions, thereby improving efficiency and user satisfaction in issue resolution.

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    Definition Easy 10 / 10

    What is the purpose of Guided Answers in SAP Concur?

    • Topic Using Guided Answers
    Click or tap the card to see the answer
    Answer10 / 10

    Guided Answers provide step-by-step troubleshooting guidance to help users resolve issues efficiently within the SAP Concur system.

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    709 cards with spaced repetition in the Flashcards add-on. Cards you miss come back sooner.

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    • Easy
    • Topic Using Live Support Channels

    Providing Feedback via the SAP Support Interaction Survey (SIS)

    • The SAP Support Interaction Survey (SIS) is a tool designed to collect feedback from users about their support experience. This feedback is crucial for SAP to improve its support services and address any issues users may encounter during their interactions with support teams. - When closing a support case, users are prompted to complete the SIS.

    This section continues in the full Revision Notes.

    • Medium

    Reviewing Workflows

    • Workflows in Concur are designed to streamline the approval process for requests and expenses. Configuring workflows to integrate Concur Request with Concur Expense ensures that approvals are handled efficiently and consistently.
    • When setting up workflows, consider the hierarchy and approval levels within your organization. This ensures that requests and expenses are reviewed by the appropriate personnel before final approval.

    Key terms

    Workflows
    Exam tip

    To explain workflows to a customer, highlight how they automate and expedite the approval process, ensuring timely and accurate processing of requests and expenses.

    Quick check

    What is the role of workflows in Concur?

    To automate and streamline the approval process.

    This section continues in the full Revision Notes.

    • Hard

    Working with Feature Hierarchies

    • Feature Hierarchies in Concur Request are structured frameworks that determine how features are organized and accessed within the system. They allow administrators to manage and configure features based on business needs and user roles.
    • Understanding Feature Hierarchies is crucial for ensuring that the appropriate features are available to the right users, enhancing both security and usability.

    Key terms

    Feature Hierarchies
    Exam tip

    When explaining Feature Hierarchies to a customer, emphasize how they enable tailored access to features, ensuring that users have the tools they need without unnecessary complexity or security risks.

    Quick check

    What is the purpose of Feature Hierarchies in Concur Request?

    To organize and control access to features based on user roles.

    This section continues in the full Revision Notes.

    • Easy

    Allocating a Request

    • Allocating a request involves assigning the costs associated with a request to the appropriate cost objects, such as departments or projects. This ensures accurate financial tracking and reporting within Concur Professional Request.

    Key terms

    Cost Object
    Exam tip

    Describe allocation as a process that ensures financial accountability by linking expenses to specific cost objects.

    Quick check

    What is a cost object?

    An entity for assigning costs, like a department.

    Why allocate a request to cost objects?

    For accurate financial tracking and reporting.

    • Medium
    • Topic Using Support Assistant

    Using Support Assistant

    • The Support Assistant is a feature that helps users leverage SAP support more effectively by guiding them through the process of identifying and resolving issues. It acts as a virtual assistant, providing relevant information and resources tailored to the user's specific problem.

    Key terms

    Support Assistant
    Exam tip

    Highlight to customers that the Support Assistant acts as a personalized guide, making the process of resolving issues more efficient and less daunting.

    Quick check

    What role does the Support Assistant play in issue resolution?

    It guides users through identifying and resolving issues.

    How does the Support Assistant tailor its assistance?

    By providing information and resources specific to the user's problem.

    • Hard

    Explaining the Configuration Relationships

    • The Configuration Relationship Diagram (CRD) for Concur Request illustrates how different configuration elements interact and depend on each other. Understanding these relationships is crucial for effective system setup and troubleshooting.

    Key terms

    Configuration Relationship Diagram (CRD)
    Exam tip

    Use the CRD to explain to customers how changes in one configuration area might impact others, ensuring they understand the interconnected nature of the system.

    Quick check

    What does the Configuration Relationship Diagram illustrate?

    Interactions and dependencies between configuration elements.

    Why is understanding the CRD important?

    It helps in effective system setup and troubleshooting.

    Continue with the full Revision Notes for all 96 lessons, with search and a downloadable PDF.

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    This SAP C_CR125 exam practice is prepared and verified by ValidExamDumps's SAP Subject Matter Experts (SMEs). How our SAP SMEs prepare and verify it

    10 scenarios in 3 levels

    Scenario simulations

    Full multi phase scenarios that mirror the exam format, with the narrative, the challenges and the real decisions the exam puts in front of you. Ordered from foundation to advanced so you can build up.

    Build the core configuration moves

    1. 01

      Configuring Concur Request for New Compliance Policies

      Premium Easy 7 questions 15 min

      Open scenario
    2. 02

      Implementing Concur Request in a Global Organization

      Premium Easy 7 questions 15 min

      Open scenario
    3. 03

      Configuring Concur Request for Business Travel Needs

      Premium Easy 7 questions 15 min

      Open scenario

    Practice interview

    SAP Certified - Configuration Administrator - Concur Request Professional Edition — practice interview

    A full mock interview over all courses, 34 questions, 68 min

    Start interview

    Skill drills

    What this exam tests

    733

    733 skill drills across the 32 domains this exam covers. Pick a domain to train it and see where you are strong or weak.

    1. 01

      Becoming a Certified Configuration Consultant in Concur Expense Professional Edition

      7 drills1 lesson

      Practice
    2. 02

      Using Self-Service Support to Prevent Cases

      77 drills9 lessons

      Practice
    3. 03

      Using Live Support Channels

      39 drills5 lessons

      Practice
    4. 04

      Using AI-Guided Support when Creating Cases

      46 drills6 lessons

      Practice
    5. 05

      Exploring SAP Cloud ALM

      43 drills5 lessons

      Practice
    6. 06

      Using Scenario-Specific SAP Support

      17 drills2 lessons

      Practice
    7. 07

      Enhancing Support Capabilities with SAP Partners

      16 drills2 lessons

      Practice
    8. 08

      Introducing Concur Request

      12 drills2 lessons

      Practice
    9. 09

      Creating a Request

      33 drills4 lessons

      Practice
    10. 10

      Working with an Existing Request

      39 drills5 lessons

      Practice
    11. 11

      Reviewing a Request as an Approver

      24 drills3 lessons

      Practice
    12. 12

      Using the Request Processor Tools

      65 drills8 lessons

      Practice
    13. 13

      Exploring the Concur Request Configuration Tools

      24 drills4 lessons

      Practice
    14. 14

      Exploring Concur Request Administration Tools

      6 drills1 lesson

      Practice
    15. 15

      Exploring Concur Request Business Requirements

      17 drills2 lessons

      Practice
    16. 16

      Configuring List Management

      13 drills2 lessons

      Practice
    17. 17

      Configuring Forms and Fields

      36 drills5 lessons

      Practice
    18. 18

      Configuring Feature Hierarchies

      8 drills1 lesson

      Practice
    19. 19

      Configuring Workflows

      20 drills2 lessons

      Practice
    20. 20

      Configuring Segment TypesWorking with Segment Types

      7 drills1 lesson

      Practice
    21. 21

      Configuring Request Policies

      14 drills2 lessons

      Practice
    22. 22

      Configuring Request Groups

      15 drills2 lessons

      Practice
    23. 23

      Configuring Delegate Configurations

      16 drills2 lessons

      Practice
    24. 24

      Configuring Site Settings

      12 drills2 lessons

      Practice
    25. 25

      Configuring Attendees

      7 drills1 lesson

      Practice
    26. 26

      Configuring Locations

      13 drills2 lessons

      Practice
    27. 27

      Configuring Audit Rules

      14 drills2 lessons

      Practice
    28. 28

      Configuring Travel Agency Offices

      13 drills2 lessons

      Practice
    29. 29

      Configuring Email Reminders

      17 drills2 lessons

      Practice
    30. 30

      Configuring Printed Reports

      12 drills2 lessons

      Practice
    31. 31

      Configuring Company Administration

      7 drills1 lesson

      Practice
    32. 32

      Integrating with Concur Expense

      44 drills6 lessons

      Practice

    Course outline

    What the C_CR125 exam covers

    Our content follows the official SAP learning journey Becoming a Certified Configuration Administrator in Concur Request Professional Edition (2 courses, 96 lessons).

    View on SAP Learning

    Recommended first

    • Becoming a Certified Configuration Consultant in Concur Expense Professional Edition
    • Getting Started with Support from SAP (Support Accreditation)
    01 Getting Started with Concur Professional Request for Business Users 5 domains
    • Introducing Concur Request
    • Creating a Request
    • Working with an Existing Request
    • Reviewing a Request as an Approver
    • Using the Request Processor Tools
    02 Integrating Concur Request with Concur Expense Professional Configuration 20 domains
    • Exploring the Concur Request Configuration Tools
    • Exploring Concur Request Administration Tools
    • Exploring Concur Request Business Requirements
    • Configuring List Management
    • Configuring Forms and Fields
    • Configuring Feature Hierarchies
    • Configuring Workflows
    • Configuring Segment TypesWorking with Segment Types
    • Configuring Request Policies
    • Configuring Request Groups
    • Configuring Delegate Configurations
    • Configuring Site Settings
    • Configuring Attendees
    • Configuring Locations
    • Configuring Audit Rules
    • Configuring Travel Agency Offices
    • Configuring Email Reminders
    • Configuring Printed Reports
    • Configuring Company Administration
    • Integrating with Concur Expense

    How it works

    How the voice roleplay works

    1. 01

      Meet your AI stakeholder

      A customer persona introduces a realistic project situation.

    2. 02

      Answer by voice

      Explain and justify your recommendations, as in the real exam.

    3. 03

      Get your report

      Score per topic, strengths, gaps and the model answer for every question.

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