Salesforce Salesforce-Slack-Administrator Practice Exam Questions & Answers
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· Last reviewed: October 25, 2026
· Prepared & Reviewed by the ValidExamDumps Editorial Team
Exam Facts
Salesforce Salesforce-Slack-Administrator Exam Details
Key details for this exam, checked against the published exam outline
210
Practice Questions (Our Bank)
90 minutes
Exam Duration
65%
Passing Score
- Exam Code
- Salesforce-Slack-Administrator
- Full Name
- Salesforce Certified Slack Administrator
- Issuing Body
- Salesforce
- Question Format (Our Bank)
- Multiple Choice
- Eligibility
- No formal prerequisites. Recommended: at least 6 months of hands-on Slack administration experience.
- Validity
- 3 years
Practice Questions
Free Salesforce-Slack-Administrator Practice Questions
Each question shows the correct answer and an explanation of why it is right
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[Change Management and Training]
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
Correct Answer:
C, D
Explanation
The channels API allows you to rename multiple channels at once in bulk, which is far more efficient than manually renaming each channel individually. Manual renaming would be time-consuming and error-prone, especially when many channels need updating. Writing a script automates the process and ensures consistency across all channels with the old prefix.
[Enterprise Grid Configuration]
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
Correct Answer:
D
Explanation
Mobile Session Duration automatically logs users out after a set time period, protecting data if a device is lost or stolen. A thief would gain access to the device but the Slack session would already be terminated, requiring the password to log back in. This setting directly addresses the security risk of lost or stolen mobile devices in a way that other options do not.
[Channel Management]
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
Correct Answer:
C
Explanation
Archiving the channel preserves the historical content and baking instructions that the team needs for reference, while preventing new posts. Posting a redirect message first notifies members where the conversation is moving. Simply deleting the channel would lose all the valuable historical data. Leaving it open and active would defeat the purpose of keeping it as an archive.
[Security and Compliance]
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user asks to access channel history from more than 18 months ago, but the retention policy was set at one year.
Will it be possible for you to recover the data?
(Select the best answer.)
Correct Answer:
D
Explanation
A clear naming and creation policy helps employees find existing channels more easily before creating duplicates. It provides structure and consistency that makes the workspace less confusing. This approach enables members to continue creating channels quickly while reducing sprawl through better organization. Simply restricting channel creation would limit flexibility without solving the discoverability problem.
[User Management]
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
Correct Answer:
B
Explanation
Adding standardized user attributes from an Identity Provider requires a system designed for this synchronization. The SCIM API is specifically built for this purpose, allowing attributes from your IdP to automatically populate member profile fields. This approach scales well and keeps data synchronized automatically. Manual entry would be inefficient and error-prone. JIT provisioning handles account creation but not ongoing attribute synchronization, which is what this question is asking about.
[Channel Management]
You're a Workspace Admin for a workspace where members are working on three specific projects.
When members create new channels, you want to ensure it's clear which project the new channel is associated with.
What is the best way to do so?
Correct Answer:
D
Explanation
People avoid public channels when messages disappear after 20 days because decisions get lost. Changing retention to keep everything preserves important discussions. Setting direct messages to delete after one day discourages using DMs for important work since messages won't stick around. Allowing everyone to create channels removes friction so people can establish proper spaces instead of defaulting to DMs. Together these changes make channels more attractive for serious conversations.
[Enterprise Grid Configuration]
You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Departments are spread across multiple workspaces and collaborate with their customers through Slack Connect.
Your company is growing quickly, and you want to have more control over external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.
What is the easiest and most efficient way to go about adding users to the new workspace? (Select the best answer.)
Correct Answer:
A
Explanation
An announce-only channel lets Paul control the information flow by limiting who can post, which is usually just him or designated team members. This prevents off-topic discussion while still making announcements and resources available to everyone. Members can see the updates and access the help articles without the channel becoming a general discussion space. A regular public channel would allow anyone to post and create noise.
Full Access
Get the complete Salesforce-Slack-Administrator question set
- 210 questions covering all exam domains
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Domain 1: Fundamentals
18%
Determine when a new workspace should be created and manage the approval process for workspace creation. Choose appropriate visibility settings that align with member needs and prepare an Enterprise Grid design.
Sample question from this domain above:
Q4
Domain 2: User Lifecycle Management
13%
Implement authentication options based on organizational requirements and recommend processes for new account creation. Learn when to use systems like SCIM versus JIT for user provisioning.
Sample question from this domain above:
Q5
Domain 3: Workspace and Org Management
17%
Given a scenario, determine how to manage channels.; Assess the given scenario to determine which permission is required for management of cross-workspace channels.; Given a scenario, determine which setting needs to be adjusted to allow for all members in a workspace to access a feature.; Given a scenario, determine how to manage a user account's access to multiple workspaces.; Given a scenario, determine how to configure a Slack Connect channel.
Sample questions from this domain above:
Q1Q3Q7
Domain 4: App and AI Administration and Automations
20%
Given a scenario, determine how to implement Slack AI.; Assess a given scenario to determine how to manage app installation and approvals.; Given a scenario, evaluate the app scopes for compliance to security policies.
Domain 5: Governance, Security and Compliance
22%
Given a scenario, determine how to configure security policies.; Given a scenario, assess how to meet compliance standards for an individual's message history.; Given a scenario, determine how to track a security concern in the Enterprise Grid environment.; Given a scenario, assess and determine personally identifiable information (PII) sharing in Slack.; Given a scenario, determine when to initiate a workspace migration into Enterprise Grid.; Given a scenario, determine how to moderate conversations that violate an organization's Slack code of conduct.
Sample questions from this domain above:
Q2Q6
Domain 6: Enabling Slack Success (Analytics and Adoption)
10%
Given a scenario, determine the best ways to monitor adoption of features used by active members.; Given a scenario, assess user feedback to identify adoption challenges and usability issues.; Given a scenario, align Slack features and workflows with business unit requirements.; Given a scenario, establish a champion network to support ongoing Slack adoption.
FAQ
Salesforce-Slack-Administrator Exam FAQ
Common questions about the exam itself
Is there a prerequisite certification before taking the Slack Administrator exam?
There are no formal prerequisites, but Salesforce recommends at least 6 months of hands-on Slack administration experience and the ability to perform the tasks outlined in the exam guide. You should be comfortable with Slack workspace setup, user management, channel administration, and security features.
What score do I need to pass the Slack Administrator exam?
You need to score 65% or higher to pass. With 60 questions, you need to answer at least 39 questions correctly.
How long is the Slack Administrator exam and what format is it?
The exam is 90 minutes long and consists of 60 multiple-choice questions. After you finish but before receiving your results, you will be invited to complete a brief 10-question survey about your experience.
How long is the Slack Administrator certification valid?
Your certification remains valid for 3 years from the date you pass the exam. After that, you must maintain it through continuing education or retake the exam.
Which exam domain is hardest and how should I prepare for it?
Channel and User Group Administration is the largest domain at 28% of the exam and covers the most ground. Focus on understanding when to use different channel types, how to manage permissions, share channels externally, and establish naming conventions. Practice these decisions in a real or trial Slack workspace.
How much time should I spend preparing for the Slack Administrator exam?
With 6 months of hands-on experience already, most candidates need 2 to 4 weeks of focused study. Review the official exam guide, work through Slack admin features, and practice scenario-based decisions rather than memorizing terms.
What happens on exam day for the Slack Administrator certification?
You will answer 60 multiple-choice questions in 90 minutes. You can take the exam online proctored or at a test center, similar to other Salesforce certifications. After the exam, you have the option to complete a 5-minute feedback survey about your experience.
Can I retake the Slack Administrator exam if I fail?
Salesforce uses the same retake policies for all its certifications. You can retake the exam, but specific retake windows and scheduling details are available through the official Salesforce certification scheduling page.
How does the Slack Administrator certification relate to other Salesforce certifications?
This certification stands alone and does not require other Salesforce certifications, though it complements Platform Administrator skills. It is designed for admins, IT professionals, and Salesforce users who want to extend their expertise into Slack workspace management and administration.
What job roles is the Slack Administrator certification aimed at?
It targets Slack Administrators, IT and system administrators managing Slack, Salesforce Admins adding Slack skills, project managers connecting Salesforce and Slack, and team leads seeking to improve collaboration between the two platforms.
