Salesforce Salesforce-Slack-Administrator Practice Exam Questions & Answers

5 Free Questions · Last reviewed: September 5, 2026 · Prepared & Reviewed by the ValidExamDumps Editorial Team

Exam Facts

Salesforce Salesforce-Slack-Administrator Exam Details

Key details for this exam, checked against the published exam outline

210 Practice Questions (Our Bank)

90 minutes Exam Duration

65% Passing Score

Exam Code: Salesforce-Slack-Administrator
Full Name: Salesforce Certified Slack Administrator
Issuing Body: Salesforce
Question Format (Our Bank): Multiple Choice
Eligibility: No formal prerequisites. Recommended: at least 6 months of hands-on Slack administration experience.
Validity: 3 years

Practice Questions

Free Salesforce-Slack-Administrator Practice Questions

Each question shows the correct answer and an explanation of why it is right

ValidExamDumps Editorial Team Every question and its answer is checked by our Salesforce-Slack-Administrator exam preparation team, who also write the explanation shown with each one. How we research and review these pages

Question 1 Domain 1Fundamentals

[Security and Compliance]

You're an admin in your organization's external workspace primarily used for Slack Connect conversations.

You received several complaints about inappropriate messages from an external user.

Which step should you take to eliminate inappropriate messages from this user moving forward?

ADisconnect all shared connection points with the offensive user's organization using the Connections menu.

BRemove the user from all of their channels in bulk using the External People menu.

CMute the offensive user in each of the channels where they have membership using the channel Settings menu.

DEncourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

Correct Answer: B

Explanation Enterprise Grid designs should minimize context switching and support scalability. The proposal creates problems by splitting functions across multiple workspaces, forcing users to jump between contexts frequently. External partner workspaces also complicate governance and member management. A better approach consolidates related teams within workspaces while using Slack Connect for external partnerships, reducing context switching and making the grid easier to scale and manage as the organization grows.

Question 2 Domain 7Enabling Slack Success

[Channel Management]

You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.

Which two steps should you take before moving the channel?

(Select the TWO best answers.)

ARemove all members from the channel. They will need to be added again after the channel has moved.

BConfirm that you are an admin in both the origin and destination workspaces.

CConfirm that the channel history has been exported.

DConfirm that the Org Owner is prepared to review and approve the channel move request.

EConfirm that all channel members are members of the destination workspace.

Correct Answer: B, E

Explanation The Sales team needs targeted adoption strategies that match their specific work style. Promoting the mobile app directly addresses their travel needs and shows how Slack supports their mobile-first workflow. Surveying the team identifies which integrations and workflows actually solve their job challenges, making Slack relevant to their daily work rather than imposing generic training. These approaches build adoption by connecting Slack to what matters to the Sales team, not by requiring time-intensive training sessions.

Question 3 Domain 6Security

[Channel Management]

Your company has just hired 10 new employees in the Los Angeles (LA) region. All 10 of these employees are currently working remotely as there is no physical office. You need to enable the LA employees, as well as other employees visiting LA, to discuss events, meetups, and volunteer opportunities.

What is the best way to facilitate this conversation?

(Select the best answer.)

ACreate a group direct message (DM) with the 10 employees in the LA region.

BCreate a Slack Connect channel with the 10 people aligned to the LA region.

CInitiate direct messages (DMs) with each of the 10 employees aligned to the LA region.

DCreate a public channel (ex. #social-LA) and add the 10 people aligned to the LA region.

Correct Answer: D

Explanation Slack Connect channels involve data from multiple organizations, each with their own compliance obligations. Using the Discovery API lets you export only messages and files your company sent, giving you control over your organization's data. Partners must export their own messages separately since they own that data. This approach respects data ownership boundaries and legal requirements while ensuring each organization handles its own information appropriately during discovery or compliance processes.

Question 4 Domain 3Channel and User Group Administration

[Security and Compliance]

You're an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan.

Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools.

What is the first step you should take to ensure that communications remain compliant for your company?

(Select the best answer.)

AMeet with your compliance and legal teams to set policies for Slack at your company.

BPromote a member of your compliance team to Org Owner.

CImplement a 24-hour retention policy in Slack to ensure that sensitive communications are removed within a day.

DImplement eDiscovery within Slack to ensure that all communications are archived.

Correct Answer: A

Explanation Slack Connect channels designed for customer collaboration let your sales team work with external customers directly. Since sales reps change accounts frequently, creating dedicated account channels avoids the problem of tying customer relationships to individual employee accounts. When a rep leaves, the channel persists and you simply update access. This practice keeps customer relationships stable and organized while supporting your sales team's need to collaborate with customers across personnel changes.

Question 5 Domain 3Channel and User Group Administration

[Analytics and Reporting]

You're an Org Owner at a 10,000-person company that uses Slack across the organization.

In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information.

IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency.

What type of data would you recommend the team track?

(Select the best answer.)

ANumber of weekly active members (i.e., active in the last 7 days)

BPercentage of messages viewed in public channels vs. in private channels and direct messages (DMs)

CNumber of multi-workspace channels across the organization

DPercentage of message engagement in org-wide announcements channels in the last six months

Correct Answer: B

Explanation Archiving an inactive channel removes clutter from your workspace while preserving all historical content. Notifying the remaining member gives them a chance to save or share important information before archival. Since the channel is inactive and only one member remains, archiving is appropriate and doesn't disrupt active collaboration. This balances workspace cleanliness with respect for any content that member might value.

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Study Guide

What the Salesforce Salesforce-Slack-Administrator Exam Covers

Exam domains verified against: Official Salesforce Salesforce-Slack-Administrator exam guide, last checked September 2026.

Domain 1: Fundamentals 9%

Determine when a new workspace should be created and manage the approval process for workspace creation. Choose appropriate visibility settings that align with member needs and prepare an Enterprise Grid design.

Sample question from this domain above: Q1

Domain 2: Workspace Administration 9%

Recommend strategies for consolidating multiple workspaces effectively. Plan workspace structures that support organizational needs and growth.

Domain 3: Channel and User Group Administration 28%

Demonstrate when to use channels versus direct messages or group DMs and when to opt for public or private channels. Administer channel posting permissions, share channels with external organizations, and establish channel-naming guidelines.

Sample questions from this domain above: Q4 Q5

Domain 4: User Lifecycle Management 14%

Implement authentication options based on organizational requirements and recommend processes for new account creation. Learn when to use systems like SCIM versus JIT for user provisioning.

Domain 5: App Administration 10%

Summarize the value of interoperability for both decision-makers and end-users and learn to use Workflow Builder for automating tasks. Understand the app installation process and manage applications within Slack.

Domain 6: Security 15%

Describe how Slack addresses security governance, risk management, and compliance. Recommend features that protect sensitive data and learn when to audit user activity within Slack.

Sample question from this domain above: Q3

Domain 7: Enabling Slack Success 15%

Use analytics dashboards to track usage and make recommendations based on data insights. Promote best practices such as channel archival or member engagement strategies.

Sample question from this domain above: Q2

FAQ

Salesforce-Slack-Administrator Exam FAQ

Common questions about the exam itself

Is there a prerequisite certification before taking the Slack Administrator exam?

There are no formal prerequisites, but Salesforce recommends at least 6 months of hands-on Slack administration experience and the ability to perform the tasks outlined in the exam guide. You should be comfortable with Slack workspace setup, user management, channel administration, and security features.

What score do I need to pass the Slack Administrator exam?

You need to score 65% or higher to pass. With 60 questions, you need to answer at least 39 questions correctly.

How long is the Slack Administrator exam and what format is it?

The exam is 90 minutes long and consists of 60 multiple-choice questions. After you finish but before receiving your results, you will be invited to complete a brief 10-question survey about your experience.

How long is the Slack Administrator certification valid?

Your certification remains valid for 3 years from the date you pass the exam. After that, you must maintain it through continuing education or retake the exam.

Which exam domain is hardest and how should I prepare for it?

Channel and User Group Administration is the largest domain at 28% of the exam and covers the most ground. Focus on understanding when to use different channel types, how to manage permissions, share channels externally, and establish naming conventions. Practice these decisions in a real or trial Slack workspace.

How much time should I spend preparing for the Slack Administrator exam?

With 6 months of hands-on experience already, most candidates need 2 to 4 weeks of focused study. Review the official exam guide, work through Slack admin features, and practice scenario-based decisions rather than memorizing terms.

What happens on exam day for the Slack Administrator certification?

You will answer 60 multiple-choice questions in 90 minutes. You can take the exam online proctored or at a test center, similar to other Salesforce certifications. After the exam, you have the option to complete a 5-minute feedback survey about your experience.

Can I retake the Slack Administrator exam if I fail?

Salesforce uses the same retake policies for all its certifications. You can retake the exam, but specific retake windows and scheduling details are available through the official Salesforce certification scheduling page.

How does the Slack Administrator certification relate to other Salesforce certifications?

This certification stands alone and does not require other Salesforce certifications, though it complements Platform Administrator skills. It is designed for admins, IT professionals, and Salesforce users who want to extend their expertise into Slack workspace management and administration.

What job roles is the Slack Administrator certification aimed at?

It targets Slack Administrators, IT and system administrators managing Slack, Salesforce Admins adding Slack skills, project managers connecting Salesforce and Slack, and team leads seeking to improve collaboration between the two platforms.