Free Salesforce Marketing-Cloud-Personalization Exam Actual Questions

The questions for Marketing-Cloud-Personalization were last updated On Jun 13, 2025

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Question No. 1

What qualifies a web vistor to see any experience of a Web Campaign?

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Correct Answer: B

In Marketing Cloud Personalization, Campaign Targeting Rules are the key determinants of whether a web visitor qualifies to see a specific experience within a web campaign. These rules act as filters, evaluating visitor attributes, behavior, and context to decide which experience, if any, should be displayed.

Here's how Campaign Targeting Rules work:

Defining criteria: Marketers define specific criteria or conditions within the campaign setup. These criteria can include user attributes (demographics, location, loyalty status), behavioral data (past purchases, browsing history), or real-time context (device type, time of day).

Evaluating visitors: When a visitor arrives on the website, Marketing Cloud Personalization evaluates their profile and behavior against the defined targeting rules.

Delivering experiences: If a visitor meets the criteria of a specific rule, they are eligible to see the corresponding experience within the campaign. This could involve personalized content, targeted offers, or customized recommendations.


Question No. 2

How does a developer share web templates from one dataset to another?

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Correct Answer: C

Downloading and Uploading Web Templates: To share web templates across datasets, developers must download the templates as a ZIP file and upload them into the target dataset manually.

Steps to Share Templates:

Open the Web Studio or Web Templates section in SFMC.

Select the desired template and download it as a ZIP file.

Go to the target dataset and upload the ZIP file.

Validate the template and adjust configurations as needed.

Reference:

Salesforce Marketing Cloud: Exporting and Importing Web Templates.

Official SFMC Web Studio Documentation.


Question No. 3

In the user interface, what is the visual representation of the data about a single visitor including preferences and affinities?

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Correct Answer: B

The Unified Customer Profile visually represents data about a single visitor, including preferences, affinities, and behaviors. It provides a comprehensive view of the customer's interactions across channels.

Reference: Salesforce Interaction Studio User Profile Documentation.


Question No. 4

A brand wants to view campaign performance of specific groups of users. How would they view this within the platform?

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Correct Answer: A

To view campaign performance for specific groups of users:

Create a Segment:

Define the group of users based on specific attributes or behaviors.

Set Up a Filter:

Use the segment as a filter.

Apply in Campaign Statistics:

Use this filter in campaign statistics to analyze performance metrics for the selected user group.


Salesforce Interaction Studio Documentation - Campaign Reporting

Question No. 5

What is the purpose of defining content zones in the sitemap?

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Correct Answer: A

Content zones in the sitemap:

Specify areas of a website where personalized campaigns can render.

These zones guide the placement of dynamic content such as banners or product recommendations.


Salesforce Interaction Studio Documentation - Content Zones