Free Salesforce Marketing-Cloud-Account-Engagement-Specialist Exam Actual Questions

The questions for Marketing-Cloud-Account-Engagement-Specialist were last updated On Dec 16, 2025

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Question No. 1

How can you preview/test matches for automation rules before you run them?

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Correct Answer: B

You can preview or test matches for automation rules before you run them by using the automation preview option. This option allows you to see how many prospects will be matched by your automation rules without actually running them. You can access this option by clicking the Preview button while the rules are in Paused mode. You will receive an email notification when the preview is finished or you can wait on the page for it to finish in real-time. The preview will tell you how many prospects will be matched and show you a sample of them. If you adjust criteria on existing automation rules, please note that automation previews will identify only prospects who have not already had the rule's actions applied to them.

Answer A is incorrect because running the automation rule will not only show you how many matches there are, but also apply the actions to them, which may not be what you want. Answer C is incorrect because creating a list and seeing how many prospects are affected will not give you the same results as the automation preview option, since the list criteria may not match the automation rule criteria exactly. Answer D is incorrect because there is no such option as the prospect table actions. Reference:Automation Rules,Preview Automation Rules


Question No. 2

Which three activities can increase or decrease a score in the baseline scoring system? (Choose three answers.)

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Correct Answer: B, D, E

The three activities that can increase or decrease a score in the baseline scoring system are unsubscribed from email, webinar attended, and form submission. A score is a numerical value that indicates the level of interest or engagement of a prospect in your products or services. You can use scoring rules to assign positive or negative points to prospects based on their activities, such as opening an email, clicking a link, or filling out a form. You can also use scoring categories to assign points based on specific products, services, or business units. The baseline scoring system is the default set of scoring rules that Marketing Cloud Account Engagement provides, and you can customize it to suit your needs. The baseline scoring system assigns points to the following activities:

Unsubscribed from email: -100 points. This indicates that the prospect is not interested in receiving your emails, and reduces their score significantly.

Webinar attended: +50 points. This indicates that the prospect is interested in learning more about your products or services, and increases their score considerably.

Form submission: +50 points. This indicates that the prospect is willing to share their information with you, and increases their score considerably.

Other activities that can affect the score in the baseline scoring system are:

Landing page error: -10 points. This indicates that the prospect encountered a problem with your landing page, and reduces their score slightly.

Assigned to a user: +15 points. This indicates that the prospect is ready to be contacted by a salesperson, and increases their score moderately.

Email open: +1 point. This indicates that the prospect opened your email, and increases their score slightly.

Email click: +3 points. This indicates that the prospect clicked on a link in your email, and increases their score slightly.

Email hard bounce: -10 points. This indicates that your email could not be delivered to the prospect, and reduces their score slightly.

Email soft bounce: -5 points.This indicates that your email was temporarily rejected by the prospect's email server, and reduces their score slightl


Question No. 3

What should you do when multiple users are editing an email template at the same time?

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Question No. 4

A Marketing Cloud Account Engagement form is placed onto a Marketing Cloud Account Engagement landing page to register prospects for an upcoming tradeshow. A Marketing Cloud Account Engagement administrator wants to know how many unique submissions they have so far.

Which report should they check to see the number of unique submissions for the form on the landing page?

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Question No. 5

Rules, Form completion actions, and more.

What are 3 social posting connectors Marketing Cloud Account Engagement offers?

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Correct Answer: A, C, D

Marketing Cloud Account Engagement offers three social posting connectors: Twitter, Facebook, and LinkedIn. These connectors allow you to create and schedule social media posts from Marketing Cloud Account Engagement and track the engagement of your prospects. Marketing Cloud Account Engagement does not offer social posting connectors for Instagram or Snapchat. Reference: [Social Posting], [Set Up Social Posting Connectors]