Salesforce Certified-Strategy-Designer Practice Exam Questions & Answers
Salesforce Certified-Strategy-Designer Exam Details
Key details for this exam, checked against the published exam outline
- Exam Code
- Certified-Strategy-Designer
- Full Name
- Salesforce Certified Platform Strategy Designer
- Issuing Body
- Salesforce
- Question Format (Our Bank)
- Multiple Choice
- Official Exam Fee
- USD 200. JPY 30,000
- Delivery
- Online proctored or at a test centre
- Eligibility
- None
- Full Question Set
- 153 questions Get All Questions
Free Certified-Strategy-Designer Practice Questions
Each question shows the correct answer and an explanation of why it is right
Question 1 Domain 2 Tools and Artifacts
A start-up specializing in creating healthcare apps for both patients and family caregivers is looking for ideas to develop new features. The company plans on organizing a brainstorming session with staff members from various teams.
What is a rule strategy designers should follow when facilitating a brainstorming session?
Question 2 Domain 2 Tools and Artifacts
Cloud Kicks wants to start providing coupons to its digital consumers.
In addition to Marketing Cloud, which product should be recommended?
B2C Commerce is a Salesforce product that helps businesses create engaging and personalized online shopping experiences for their customers. It integrates with Marketing Cloud to enable coupon management, promotion tracking, and customer segmentation. Reference: https://www.salesforce.com/products/commerce-cloud/b2c-commerce/
Question 3 Domain 4 Leveraging Adjacent Roles and Skills
. Leadership at Cloud Kicks just approved a vision for a new digital commerce and service
strategy. They ask the Strategy Designer to create a roadmap to help them understand the rollout
process and implications.
What should be one of the initial steps to take when creating a program roadmap?
One of the initial steps to take when creating a program roadmap is to start with a phased approach, then address foundational items early, as this helps prioritize and sequence the work into manageable chunks and ensure that the essential requirements are met first. Developing a RACI diagram or creating a release plan may not be the initial steps, as they require more clarity and details on the scope and timeline of the program.
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Question 4 Domain 3 Intangible Deliverables
A strategy designer leading a UX team needs to articulate their team's purpose and value to the rest of the company. The designer decides to create vision statements using a collaborative, research-backed process to increase team members' understanding and alignment of UX efforts.
What should be the steps taken to achieve this goal?
The steps that should be taken to achieve the goal of creating vision statements using a collaborative, research-backed process are Gather, Envision, Plan. These steps involve gathering data and insights from research, envisioning possible future states based on insights, and planning how to communicate and execute the vision. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-vision-statements
Question 5 Domain 1 Value Design
A design team is following the design thinking process to create a vision for their new loyalty program. While design thinking is an iterative process, there are phases that follow a general order.
Which phase encompasses creating Jobs To Be Done?
Question 6 Domain 3 Intangible Deliverables
Cloud Kicks (CK) is creating a high-priority loyalty program as part of a larger engagement strategy for the company. Several top leaders want to remain involved but don't have much time to invest.
What should CK's strategy designer do to keep these leaders informed and invested, avoiding project disruption due to a lack of alignment?
Identifying key moments in the project timeline for leaders to provide input ensures their involvement is focused and meaningful, without requiring a significant time commitment. This approach keeps leaders engaged and informed, facilitating strategic input at critical stages while minimizing disruptions.
Question 7 Domain 3 Intangible Deliverables
At a project kickoff, a stakeholder shared the hypothesis that the price point was the reason their product was failing in the market. But when the design team conducted qualitative research, they learned that customers wanted an entirely different type of product.
How should the design team present this information knowing they would challenge a stakeholder's hypothesis?
What the Salesforce Certified-Strategy-Designer Exam Covers
Exam domains verified against the Official Salesforce Certified-Strategy-Designer exam guide, last checked October 2026.
Domain 1 Value Design
32%Craft effective challenge statements that pair business objectives with user problems to define project scope. Learn to identify success metrics and signals that demonstrate progress toward your strategic goals.
Sample question from this domain above Q5
Domain 2 Tools and Artifacts
23%Connect user needs to Salesforce platform capabilities at a high level. Determine feasibility, desirability and viability for solutions and select co-creation methods that engage customers and stakeholders.
Domain 3 Intangible Deliverables
26%Build alignment strategies across your organization and identify the relationships required to solve complex challenges. Present your vision effectively to different audiences and foster productive cross-discipline collaboration.
Domain 4 Leveraging Adjacent Roles and Skills
19%Create implementation roadmaps that maintain vision fidelity throughout delivery phases. Identify technical and business capabilities needed to realize your vision and orchestrate collaboration between design and delivery teams.
Sample question from this domain above Q3
Certified-Strategy-Designer Exam FAQ
Common questions about the exam itself
What background do I need before attempting the Salesforce Strategy Designer exam?
How long does it typically take to prepare for the Strategy Designer exam?
What score do I need to pass the Strategy Designer exam?
What happens on exam day for the Strategy Designer certification?
Can I retake the Strategy Designer exam and how much does it cost?
How long is the Strategy Designer certification valid for?
Which job roles does the Strategy Designer certification prepare me for?
How does Strategy Designer fit into the broader Salesforce certification track?
Which objective area do candidates find most challenging on the Strategy Designer exam?
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