Key details for this exam, checked against the published exam outline
Each question shows the correct answer and an explanation of why it is right
An Identity Security Administrator notices that a Virtual Appliance (VA) is no longer communicating with Identity Security Cloud.
Is this an appropriate step to take to troubleshoot the issue?
Proposed Solution / Statement: Test the connection with the VPN enabled and disabled to exclude it as the root cause of the issue.
Does this proposed solution meet the requirement / solve the scenario?
This is a valid network-isolation troubleshooting step. Virtual Appliances depend on continuous outbound network connectivity to Identity Security Cloud. A VPN, firewall, proxy, routing policy, or network-security device positioned in the communication path can prevent the VA from reaching required SailPoint endpoints even when the VA itself is otherwise healthy.
Testing connectivity with and without the VPN helps determine whether the VPN path, its routing tables, security policies, DNS handling, or tunnel configuration is responsible for the failure. SailPoint requires VA outbound connectivity, including HTTPS communication over TCP port 443, and documents network connectivity as a primary dependency for proper VA operation. Network connectivity errors should therefore be investigated by validating the path between the appliance and required endpoints.
This does not mean permanently bypassing required enterprise security controls. The objective is diagnostic isolation: establish whether connectivity succeeds when the suspected network component is removed from the path, then correct the underlying VPN or routing configuration.
Study Guide Reference: Virtual Appliances --- VA Network Troubleshooting, Outbound Connectivity, VPN and Firewall Configuration.
A new employee's identity is not correctly created and shows in the Identity Exceptions report on the Identity Profile.
Is this a correct step towards analyzing and resolving the problem?
Proposed Solution / Statement: Ensure the account attributes mapped to the identity attributes User Name (uid), Work Email (email), and Last Name are populated correctly.
Does this proposed solution meet the requirement / solve the scenario?
Yes. Checking these mapped attributes is a primary troubleshooting action for an Identity Exception. Identity Security Cloud defines User Name (uid), Work Email (email), and Last Name (lastname) as required identity attributes. Every identity profile must contain mappings for these attributes, and none of the resulting identity values can be null. User Name carries the additional requirement of being unique across identities in the tenant.
When an authoritative-source account is missing one or more required values during aggregation, Identity Security Cloud generates an Identity Exception instead of creating the identity normally. A duplicate User Name can also produce an exception. The administrator should therefore inspect the Identity Exceptions report, identify which required attribute is absent or invalid, and verify the corresponding source-account data and identity-profile mappings.
SailPoint's documented remediation is to correct the problematic source information and then aggregate the source again, either manually or through the next scheduled aggregation. If direct mapping cannot generate a required value, a transform or supported rule can derive it.
Study Guide Reference: Identity and Lifecycle Management --- Identity Profiles, Required Identity Attributes, Identity Exceptions and Attribute Mappings.
Review the following log entry:
[
{
"id": "2c9180866166b5b0016167c32ef31a66",
"name": "acme AD-TX Cluster",
"description": "acme AD - TX Cluster",
"clientType": "CCG",
"ccgVersion": "373_535_70.2.0",
"pinnedConfig": true,
"logConfiguration": null
},
{
"id": "2c9180846a93ce60016ab29f039944de",
"name": "acme AD-NY Cluster",
"description": "acme AD-NY Cluster",
"clientType": "CCG",
"ccgVersion": "373_535_70.2.0",
"pinnedConfig": true,
"logConfiguration": {
"clientId": null,
"durationMinutes": 60,
"expiration": "2025-12-15T19:13:36.079Z",
"rootLevel": "TRACE",
"logLevels": {
"sailpoint.connector.ADLDAPConnector": "TRACE"
}
}
}
]
A source owner for Active Directory has found problems with aggregation and has requested log files for their source.
Is this a valid way for the Administrator to assist in retrieving the correct logs?
Proposed Solution / Statement: The Admin can set the log level using the following REST API call and JSON request body:
PUT /v2025/managed-clusters/2c9180866166b5b0016167c32ef31a66/log-config
{
"durationMinutes": 365,
"rootLevel": "DEBUG",
"logLevels": {
"sailpoint.connector.ADLDAPConnector": "DEBUG"
}
}
Does this proposed solution meet the requirement / solve the scenario?
This is a valid method for enabling connector-level logging on the relevant VA managed cluster. The log entry shows that the acme AD-TX Cluster currently has logConfiguration: null, meaning no temporary connector logging configuration is active for that cluster. The Managed Clusters API supports a PUT request to /managed-clusters/{id}/log-config to establish or update logging configuration.
The proposed durationMinutes value of 365 is valid because SailPoint supports a logging duration from 5 through 1,440 minutes. DEBUG is also a supported Log4j level, and sailpoint.connector.ADLDAPConnector is the appropriate connector logging class for Active Directory/LDAP connector activity. Once enabled, the administrator can reproduce the problematic aggregation and obtain substantially more diagnostic information than would be available under normal logging.
Importantly, enhanced logging should generally be enabled only for the troubleshooting period because verbose connector logging increases log volume. SailPoint's current API explicitly supports this managed-cluster logging operation and temporary duration control.
Study Guide Reference: Virtual Appliances --- Connector Logging, Managed Cluster Log Configuration, Active Directory Troubleshooting.
Is this a valid statement regarding uncorrelated accounts?
Proposed Solution / Statement: An uncorrelated account can be sourced from both authoritative and non-authoritative sources.
Does this proposed solution meet the requirement / solve the scenario?
The statement is not valid in the normal Identity Security Cloud identity model. An authoritative source is specifically used to establish identities. When a source is associated with an identity profile and thereby designated as authoritative, Identity Security Cloud creates an identity from each qualifying authoritative account. The authoritative account therefore forms the identity's authoritative foundation rather than behaving as an ordinary account that must subsequently be correlated to an existing identity.
Uncorrelated accounts normally arise from non-authoritative or secondary sources when Identity Security Cloud cannot match an aggregated account to an existing authoritative identity by using configured correlation criteria. SailPoint defines an uncorrelated account as an account that has not been linked to an authoritative identity. Such accounts must be resolved before their associated access can be properly governed.
Although unusual administrative edge cases can affect existing authoritative-account associations, this does not change the fundamental certification concept: authoritative accounts establish identities, while correlation attaches accounts from other sources to those identities.
Study Guide Reference: Identity and Lifecycle Management --- Authoritative Sources, Identity Profiles, Account Correlation and Uncorrelated Accounts.
Reference the following search query:
created:[now-24h TO now] AND (@access(displayName:New_Hire_Access) OR @access(source.name:Acme_HRMS)) AND @entitlements(name:Manager_Access)
Is this statement true about the search query above?
Proposed Solution / Statement: Searching for @entitlements(name:Manager_Access) will only return a list of access profiles that the entitlements are associated with.
Does this proposed solution meet the requirement / solve the scenario?
No. The statement is too restrictive and misunderstands SailPoint's Search data models. The nested object @entitlements(...) is available in contexts where the searched object can contain multiple entitlements. Access profiles are one such category, but they are not the only applicable category. SailPoint's searchable-field documentation also defines entitlement nested fields for roles. Therefore, @entitlements(name:Manager_Access) cannot be characterized as inherently returning only access profiles associated with that entitlement.
The search category matters. Identity Search uses the @access(...) nested object to identify the access held by identities. For example, an identity holding a Manager_Access entitlement can be searched through an appropriate @access(...) expression. Conversely, when querying access-profile or role records, @entitlements(...) can filter those objects according to entitlements contained within them.
The original query is consequently invalid as a coherent identity query because it combines identity-oriented fields and @access(...) expressions with an entitlement-container nested construct belonging to different searchable object models.
Study Guide Reference: Platform --- Searchable Fields, Nested Objects, Identity Search, Access Profiles and Role Search Models.
An administrator is tasked with restoring configurations in their Identity Security Cloud Tenant after an unexpected configuration error.
Is the following a step that the administrator should take to successfully restore configurations from a backup?
Proposed Solution / Statement: Ensure that the draft includes all necessary configuration objects by editing and adding any missing objects before deployment.
Does this proposed solution meet the requirement / solve the scenario?
The statement is not accurate as written. Configuration Hub restoration does use a draft, but an administrator cannot simply add arbitrary missing configuration objects to an existing draft through the normal draft-editing process.
The supported restoration workflow is to select the required backup, create a deployment draft, review the differences between the backup and the live tenant, optionally edit supported object details or remove objects that should not be deployed, and then deploy the draft. Configuration Hub automatically evaluates dependencies and identifies reference issues while preparing the draft.
Current SailPoint documentation specifically states that administrators can edit JSON definitions of existing draft objects or remove objects/object types. If an administrator removes an object from the draft and later discovers that this was a mistake, the supported action is to create a new draft from the backup and start again. There is no general 'add missing object' operation to repopulate an existing draft.
Therefore, reviewing the draft is correct, but the proposed mechanism of editing and adding missing objects makes the overall statement invalid.
Study Guide Reference: Platform --- Configuration Hub, Backups, Configuration Drafts and Restoring Tenant Configuration.
An organization is considering purchasing an IGA tool. The manager asks the administrator to explain what compliance features the IGA tool provides for separation of duties, protecting personally identifying data and privileged access, and how the company can prove to the auditors that they comply with all laws and regulations.
Is this a good explanation of one of such features?
Proposed Solution / Statement: "The vendor has provided proof that the tool complies with HIPAA, PCI-DSS, SoX, ISO 27002 and the GDPR. The fact that we use this IGA tool is sufficient legal proof for the auditors that we comply with all regulations."
Does this proposed solution meet the requirement / solve the scenario?
The statement is incorrect. Purchasing or using an IGA platform that maintains security certifications or demonstrates alignment with regulatory frameworks does not automatically make the customer organization compliant with those requirements.
Regulatory compliance depends on the organization's own controls, processes, system configurations, access-governance practices, data-handling procedures, evidence collection, risk-management activities, and remediation processes. Identity Security Cloud provides capabilities that can support compliance obligations, but organizations must configure and operate those controls appropriately.
For example, Separation of Duties policies can detect conflicting access combinations. Certification campaigns enable managers, application owners, and other reviewers to validate whether users should retain particular access. Audit data provides evidence of governance decisions, access changes, and administrative actions. These features can materially support compliance assessments and audits.
However, the organization's auditors still evaluate whether applicable legal, regulatory, and internal-control requirements have actually been implemented and continuously maintained. Vendor certifications are supporting evidence, not blanket proof of customer compliance.
Study Guide Reference: Supporting Governance --- Separation of Duties, Certifications, Audit Evidence, Governance and Regulatory Compliance.
Exam domains verified against: Official SailPoint Identity-Security-Administrator exam guide, last checked October 2026.
Covers valid search queries and results, scheduling search reports, REST API authentication, monitoring provisioning activity, security administration options, event triggers configuration, tenant authentication options, workflow components, and backup and restore procedures. Understanding these platform capabilities is essential for day-to-day administration of the Identity Security Cloud.
Sample question from this domain above: Q6
Focuses on understanding virtual appliances, monitoring their health, and performing basic troubleshooting. Virtual appliances bridge on-premises environments with the cloud platform and require reliable monitoring and maintenance.
Covers identity profiles, their authentication options, attribute mappings, mapping configuration options, lifecycle states and use cases, provisioning options within lifecycle states, and the cloud lifecycle state attribute. This domain forms the foundation for understanding how identities move through your system.
Sample question from this domain above: Q7
Addresses how provisioning is triggered, components of source provisioning, provisioning channels and their use cases, logging configuration and levels for specific connectors, and troubleshooting provisioning errors. Provisioning errors directly impact user access delivery and account management.
Examines user level capabilities, entitlements basics, types of access supported, automated role assignments, and troubleshooting access management errors. Access management is where identity data translates into actual permissions and capabilities for users.
Covers access request steps, work reassignment, approval flows, certification lifecycle, certification types, and policy types in Identity Security Cloud. Governance functions ensure accountability and compliance across the identity and access lifecycle.
Focuses on aggregation types, processes for obtaining account and entitlement information, uncorrelated accounts, account deletion and its effect on aggregation, connector types, source error searching, and the purpose of sources. Sources are the starting point for all identity data flowing into the platform.
Covers IGA definition and understanding, compliance concepts, authentication versus authorization comparison, federation concepts, and authentication methods. This domain establishes the foundational concepts that inform all other administrator tasks.
Sample question from this domain above: Q4
Common questions about the exam itself