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[RM 1: The purpose of the practice]
An organization invested in the development and adoption of a common approach to release management. Which metric will help the organization to understand if this initiative has been successful?
[RM 4: How information and technology enable the practice]
A release manager has decided on a policy of not allowing users to choose to accept software updates. What is this an example of?
[RM 5: The role of the practice and suppliers in the practice]
A release manager is considering the involvement of third parties in the release management practice. Which release management activity is likely to have a dependency on third parties?
[RM 1: The purpose of the practice]
A release manager has noticed that the organization has many standardized services provided to international organizations. Which aspect of release management will this situation directly affect?
[RM 6: How ITIL capability model can help the practice]
A service provider is conducting a capability assessment of the release management practice. It has been found that although the practice's performance is regularly reported and reviewed, most recommendations based on the reports are never implemented. What is the MAXIMUM capability level that could be given to the release management practice?
