What are two valid reasons for defining a case type within a case type-specific ruleset? (Choose
MyCo.com has instances of SCM-F5, SmartDispute, and CPM-F5 in their Production Environment distributed across multiple Pega instances. A new business requirement states that users working in any one application cart create a case in any other application.
What is your recommendation to implement the new business requirement?
You oversee a medium-size development team. Some of the team members and new to Pega and are working on features in a separate branch.
What are two ways you can ensure that the rules the team creates adhere to best practices? (Choose Two)
An application consisting of a single case requires sending correspondence at a designated time with minimal delay. The existing solution uses an assignment to pause the case until an SLA invokes the escalation activity that sends the correspondence. Occasionally there is a delay in sending the correspondence.
Which two factors contribute to the delay? (Choose Two)
