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A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement?
To sort the cases so that the case with the most recent create date appears at the top, you need to select the Highest to Lowest sort type for the Create Date column.
Select Highest to Lowest sort type: This ensures that the most recent date is listed first and the oldest date is listed last.
Pega Academy: Report Definitions
Pega Documentation: Sorting Data in Reports
Which of the following statements about responsive breakpoints is true?
The statement that is true about responsive breakpoints is:
C . Custom responsive breakpoints are configured in App Studio. This allows you to define how the UI behaves at different screen sizes.
Responsive Breakpoints: These are used to adapt the UI layout for different screen sizes, ensuring a good user experience on all devices.
Pega Academy: Responsive UI Design
Pega Documentation: Configuring Responsive Breakpoints in App Studio
.....assignment routes loan requests to a specific loan officer based on the type of loan.
If the loan is a mortgage, the case is routed to Adam Ross.
If the loan is for an automobile, the case is routed to Julia Samuels.
If the loan is an equity line, the case is routed to Don Smith.
....do you configure the routing to ensure the case advances to the correct loan officer?
To route cases to specific loan officers based on loan type using business logic, the following steps are typically used in Pega:
Use Decision Rules: Define a decision table or decision tree that maps loan types to specific operators (loan officers).
Configure Routing in the Flow: In the flow rule, configure the assignment shape to use the decision rule to determine the routing based on the loan type.
Route to Operator: Use the 'To Operator' routing option, and apply the decision logic to dynamically determine the operator (loan officer).
In this case:
For mortgage loans, the decision rule routes the case to Adam Ross.
For automobile loans, the decision rule routes the case to Julia Samuels.
For equity line loans, the decision rule routes the case to Don Smith.
Pega Academy: Assignments and Routing
Pega Decision Management: Using Business Logic for Routing
Managers want to create an environment in which peers exchange ideas about initiatives to retain employees,
Select the collaboration tool that best suites this type of communication.
Pega offers several collaboration tools, each suited for different types of communication and interaction. For an environment where peers exchange ideas about initiatives to retain employees, the best collaboration tool is 'Spaces.'
Spaces: This tool is designed for collaborative environments where team members can share ideas, discuss initiatives, and collaborate on projects.
Interactive Environment: Spaces provide a platform for ongoing discussions, file sharing, and real-time collaboration, making it ideal for exchanging ideas and initiatives.
Pega Academy: Collaboration Tools
Pega Documentation: Using Spaces for Team Collaboration
Which two field types are specialized versions of the Query field type? (Choose Two)
The two field types that are specialized versions of the Query field type are:
A . Data reference:
This field type is used to reference data from an external source dynamically. It allows the application to pull in data as needed without storing it directly within the case.
D . Case reference:
This field type is used to reference another case within the Pega application. It is useful for linking related cases and managing dependencies between them.
Pega Academy: Field Types and Usage
Pega Documentation: Query Field and Specialized Field Types
