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Scenario 1
The risk assessment process was led by Henry, Bontton's risk manager. The first step that Henry took was identifying the company's assets. Afterward, Henry created various potential incident scenarios. One of the main concerns regarding the use of the application was the possibility of being targeted by cyber attackers, as a great number of organizations were experiencing cyberattacks during that time. After analyzing the identified risks, Henry evaluated them and concluded that new controls must be implemented if the company wants to use the application. Among others, he stated that training should be provided to personnel regarding the use of the application and that awareness sessions should be conducted regarding the importance of protecting customers' personal data.
Lastly, Henry communicated the risk assessment results to the top management. They decided that the application will be used only after treating the identified risks.
According to scenario 1, Bontton wanted to use an application that ensures only authorized users have access to customers' personal dat
a. Which information security principle does Bontton want to ensure in this case?
In the context of information security, confidentiality refers to ensuring that information is accessible only to those who are authorized to have access. According to scenario 1, Bontton wanted to use an application that ensures only authorized users have access to customers' personal data. This directly aligns with the principle of confidentiality, as Bontton aims to protect personal data from unauthorized access or disclosure. This focus on restricting access to sensitive data to authorized personnel clearly indicates that the confidentiality of information is the primary concern in this case. Thus, the correct answer is C.
Scenario 2: Travivve is a travel agency that operates in more than 100 countries. Headquartered in San Francisco, the US, the agency is known for its personalized vacation packages and travel services. Travivve aims to deliver reliable services that meet its clients' needs. Considering the impact of information security in its reputation, Travivve decided to implement an information security management system (ISMS) based on ISO/IEC 27001. In addition, they decided to establish and implement an information security risk management program. Based on the priority of specific departments in Travivve, the top management decided to initially apply the risk management process only in the Sales Management Department. The process would be applicable for other departments only when introducing new technology.
Travivve's top management wanted to make sure that the risk management program is established based on the industry best practices. Therefore, they created a team of three members that would be responsible for establishing and implementing it. One of the team members was Travivve's risk manager who was responsible for supervising the team and planning all risk management activities. In addition, the risk manager was responsible for monitoring the program and reporting the monitoring results to the top management.
Initially, the team decided to analyze the internal and external context of Travivve. As part of the process of understanding the organization and its context, the team identified key processes and activities. Then, the team identified the interested parties and their basic requirements and determined the status of compliance with these requirements. In addition, the team identified all the reference documents that applied to the defined scope of the risk management process, which mainly included the Annex A of ISO/IEC 27001 and the internal security rules established by Travivve. Lastly, the team analyzed both reference documents and justified a few noncompliances with those requirements.
The risk manager selected the information security risk management method which was aligned with other approaches used by the company to manage other risks. The team also communicated the risk management process to all interested parties through previously established communication mechanisms. In addition, they made sure to inform all interested parties about their roles and responsibilities regarding risk management. Travivve also decided to involve interested parties in its risk management activities since, according to the top management, this process required their active participation.
Lastly, Travivve's risk management team decided to conduct the initial information security risk assessment process. As such, the team established the criteria for performing the information security risk assessment which included the consequence criteria and likelihood criteria.
Based on scenario 2, the team decided to involve interested parties in risk management activities. Is this a good practice?
According to ISO/IEC 27005, involving relevant interested parties in the risk management process is considered a best practice. This approach ensures that all perspectives are considered, and relevant knowledge is leveraged, which helps in comprehensively identifying, analyzing, and managing risks. Interested parties, such as stakeholders, can provide valuable insights and information regarding the organization's assets, processes, threats, and vulnerabilities, contributing to a more accurate and effective risk assessment. Therefore, option B is correct because it supports the principle that involving relevant parties leads to a more successful risk assessment process. Options A and C are incorrect because excluding either external interested parties or restricting involvement only to the risk management team would limit the effectiveness of the risk management process.
Does information security reduce the impact of risks?
Information security aims to protect information assets against threats and vulnerabilities that could lead to unauthorized access, disclosure, alteration, or destruction. By implementing effective security measures (such as access controls, encryption, and monitoring), an organization reduces the likelihood of vulnerabilities being exploited and mitigates the potential impact of risks. According to ISO/IEC 27005, risk management in information security includes identifying, assessing, and applying controls to reduce both the likelihood and impact of potential risks. Thus, option A is correct because it acknowledges the role of information security in reducing the impact of risks. Option B is incorrect because information security is a key component of risk management, and option C is incorrect because information security does not eliminate risks entirely; it mitigates their impact.
Scenario 1
The risk assessment process was led by Henry, Bontton's risk manager. The first step that Henry took was identifying the company's assets. Afterward, Henry created various potential incident scenarios. One of the main concerns regarding the use of the application was the possibility of being targeted by cyber attackers, as a great number of organizations were experiencing cyberattacks during that time. After analyzing the identified risks, Henry evaluated them and concluded that new controls must be implemented if the company wants to use the application. Among others, he stated that training should be provided to personnel regarding the use of the application and that awareness sessions should be conducted regarding the importance of protecting customers' personal data.
Lastly, Henry communicated the risk assessment results to the top management. They decided that the application will be used only after treating the identified risks.
Henry concluded that one of the main concerns regarding the use of the application for online ordering was cyberattacks. What did Henry identify in this case? Refer to scenario 1.\
In this scenario, Henry identifies 'cyberattacks' as one of the main concerns related to the use of the application for online ordering. According to ISO/IEC 27005, a 'threat' is any potential cause of an unwanted incident that may result in harm to a system or organization. In this context, cyberattacks are considered a threat because they represent a potential cause that could compromise the security of the application. Henry's identification of cyberattacks as a primary concern aligns with recognizing a specific threat that could exploit vulnerabilities within the system.
ISO/IEC 27005:2018, Clause 8.3, 'Threat identification,' which provides guidance on identifying threats that could affect the organization's information assets.
ISO/IEC 27001:2013, Clause 6.1.2, 'Information Security Risk Assessment,' where identifying threats is part of the risk assessment process.
These answers are verified based on the standards' definitions and guidelines, providing a comprehensive understanding of how ISO/IEC 27005 is used within the context of ISO/IEC 27001.
Scenario 3: Printary is an American company that offers digital printing services. Creating cost-effective and creative products, the company has been part of the printing industry for more than 30 years. Three years ago, the company started to operate online, providing greater flexibility for its clients. Through the website, clients could find information about all services offered by Printary and order personalized products. However, operating online increased the risk of cyber threats, consequently, impacting the business functions of the company. Thus, along with the decision of creating an online business, the company focused on managing information security risks. Their risk management program was established based on ISO/IEC 27005 guidelines and industry best practices.
Last year, the company considered the integration of an online payment system on its website in order to provide more flexibility and transparency to customers. Printary analyzed various available solutions and selected Pay0, a payment processing solution that allows any company to easily collect payments on their website. Before making the decision, Printary conducted a risk assessment to identify and analyze information security risks associated with the software. The risk assessment process involved three phases: identification, analysis, and evaluation. During risk identification, the company inspected assets, threats, and vulnerabilities. In addition, to identify the information security risks, Printary used a list of the identified events that could negatively affect the achievement of information security objectives. The risk identification phase highlighted two main threats associated with the online payment system: error in use and data corruption After conducting a gap analysis, the company concluded that the existing security controls were sufficient to mitigate the threat of data corruption. However, the user interface of the payment solution was complicated, which could increase the risk associated with user errors, and, as a result, impact data integrity and confidentiality.
Subsequently, the risk identification results were analyzed. The company conducted risk analysis in order to understand the nature of the identified risks. They decided to use a quantitative risk analysis methodology because it would provide more detailed information. The selected risk analysis methodology was consistent with the risk evaluation criteri
a. Firstly, they used a list of potential incident scenarios to assess their potential impact. In addition, the likelihood of incident scenarios was defined and assessed. Finally, the level of risk was defined as low.
In the end, the level of risk was compared to the risk evaluation and acceptance criteria and was prioritized accordingly.
Based on the scenario above, answer the following question:
What type of risk identification approach did Printary use?
An event-based approach to risk identification focuses on identifying events that could negatively affect the achievement of the organization's objectives. In the scenario, Printary used a list of identified events (e.g., errors in use and data corruption) that could negatively impact their information security objectives. This indicates that they considered specific events that might lead to information security incidents, which is characteristic of an event-based approach. Option B is correct because it aligns with the method described in the scenario. Option A (Asset-based approach) focuses on identifying risks based on assets, while Option C (Threat-based approach) focuses on threats rather than specific events, making them both incorrect in this context.
