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An organization has adopted a new authentication method to ensure secure access to sensitive areas and facilities of the company. It requires every employee to use a two-factor authentication (password and QR code). This control has been documented, standardized, and communicated to all employees, however its use has been "left to individual initiative, and it is likely that failures can be detected. Which level of maturity does this control refer to?
Scenario 5: OperazelT is a software development company that develops applications for various companies worldwide. Recently, the company conducted a risk assessment in response to the evolving digital landscape and emerging information security challenges. Through rigorous testing techniques like penetration testing and code review, the company identified issues in its IT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, OperazelT implemented an information security management system (ISMS) based on ISO/IEC 27001.
In a collaborative effort involving the implementation team, OperazelT thoroughly assessed its business requirements and internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties to establish the preliminary scope of the ISMS. Following this, the implementation team conducted a comprehensive review of the company's functional units, opting to include most of the company departments within the ISMS scope. Additionally, the team decided to include internal and external physical locations, both external and internal issues referred to in clause 4.1, the requirements in clause 4.2, and the interfaces and dependencies between activities performed by the company. The IT manager had a pivotal role in approving the final scope, reflecting OperazelT's commitment to information security.
OperazelT's information security team created a comprehensive information security policy that aligned with the company's strategic direction and legal requirements, informed by risk assessment findings and business strategies. This policy, alongside specific policies detailing security issues and assigning roles and responsibilities, was communicated internally and shared with external parties. The drafting, review, and approval of these policies involved active participation from top management, ensuring a robust framework for safeguarding information across all interested parties.
As OperazelT moved forward, the company entered the policy implementation phase, with a detailed plan encompassing security definition, role assignments, and training sessions. Lastly, the policy monitoring and maintenance phase was conducted, where monitoring mechanisms were established to ensure the company's information security policy is enforced and all employees comply with its requirements.
To further strengthen its information security framework, OperazelT initiated a comprehensive gap analysis as part of the ISMS implementation process. Rather than relying solely on internal assessments, OperazelT decided to involve the services of external consultants to assess the state of its ISMS. The company collaborated with external consultants, which brought a fresh perspective and valuable insights to the gap analysis process, enabling OperazelT to identify vulnerabilities and areas for improvement with a higher degree of objectivity. Lastly, OperazelT created a committee whose mission includes ensuring the proper operation of the ISMS, overseeing the company's risk assessment process, managing information security-related issues, recommending solutions to nonconformities, and monitoring the implementation of corrections and corrective actions.
Based on the scenario above, answer the following question:
Did OperazelT include all the necessary factors when determining its scope?
Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management [^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.
First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity
Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted
Based on scenario 4, the fact that TradeB defined the level of risk based on three nonnumerical categories indicates that;
Qualitative risk assessment is a method of evaluating risks based on nonnumerical categories, such as low, medium, and high. It is often used when there is not enough data or resources to perform a quantitative risk assessment, which involves numerical values and calculations. Qualitative risk assessment relies on the subjective judgment and experience of the risk assessors, and it can be influenced by various factors, such as the context, the stakeholders, and the criteria. According to ISO/IEC 27001:2022, Annex A, control A.8.2.1 states: ''The organization shall define and apply an information security risk assessment process that: ... d) identifies the risk owners; e) analyses the risks: i) assesses the consequences that would result if the risks identified were to materialize; ii) assesses the realistic likelihood of the occurrence of the risks; f) identifies and evaluates options for the treatment of risks; g) determines the levels of residual risk and whether these are acceptable; and h) identifies the risk owners for the residual risks.'' Therefore, TradeB's decision to define the level of risk based on three nonnumerical categories indicates that they used a qualitative risk assessment process.
ISO/IEC 27001:2022, Annex A, control A.8.2.1
PECB ISO/IEC 27001 Lead Implementer Course, Module 7, slides 12-13
Scenario 7: InfoSec is a multinational corporation headquartered in Boston, MA, which provides professional electronics, gaming, and entertainment services. After facing numerous information security incidents, InfoSec has decided to establish teams and implement measures to prevent potential incidents in the future
Emma, Bob. and Anna were hired as the new members of InfoSec's information security team, which consists of a security architecture team, an incident response team (IRT) and a forensics team Emma's job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will deploy a screened subnet network architecture This architecture will isolate the demilitarized zone (OMZ) to which hosted public services are attached and InfoSec's publicly accessible resources from their private network Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company's network. Bob is also responsible for ensuring that a thorough evaluation of the nature of an unexpected event is conducted, including the details on how the event happened and what or whom it might affect.
Anna will create records of the data, reviews, analysis, and reports in order to keep evidence for the purpose of disciplinary and legal action, and use them to prevent future incidents. To do the work accordingly, she should be aware of the company's information security incident management policy beforehand
Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
Based on scenario 7. InfoSec contracted Anna as an external consultant. Based on her tasks, is this action compliant with ISO/IEC 27001
According to ISO/IEC 27001:2022, clause 8.2.3, the organization shall establish and maintain an incident response process that includes the following activities:
a) planning and preparing for incident response, including defining roles and responsibilities, establishing communication channels, and providing training and awareness;
b) detecting and reporting information security events and weaknesses;
c) assessing and deciding on information security incidents;
d) responding to information security incidents according to predefined procedures;
e) learning from information security incidents, including identifying root causes, taking corrective actions, and improving the incident response process;
f) collecting evidence, where applicable.
The standard does not specify whether the incident response process should be performed internally or externally, as long as the organization ensures that the process is effective and meets the information security objectives. Therefore, the organization may decide to use external consultants for forensic investigation, as long as they comply with the organization's policies and procedures, and protect the confidentiality, integrity, and availability of the information involved.
