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In the Sales Play to Key Account process, organizations analyze buyers' needs based on prospect insights to customize a personalized offering. Which role is responsible for this analysis?
In Oracle CX Sales, the 'Key Account Executive' (D) is responsible for analyzing buyer needs and customizing offerings for key accounts. This role combines strategic insight with direct account interaction, leveraging prospect data to tailor solutions. The 'Marketing Analyst' (A) provides data but doesn't customize offerings. The 'Sales Manager' (B) oversees teams, not individual analysis. The 'Sales Representative' (C) executes sales, while the 'Sales Analyst' (E) focuses on broader analytics, not personalization. The answer (Ans: 4) aligns with Oracle's emphasis on the Key Account Executive's strategic role.
Based on which four factors can the quoting application apply discounts on the quote?
In Oracle CX Sales, the quoting application applies discounts based on predefined rules. 'Customer Identity' (A) allows discounts tailored to specific accounts (e.g., key accounts or loyal customers). 'Total Revenue of Quote' (B) enables discounts based on the overall value of the deal, encouraging larger purchases. 'Product Specified' (D) allows product-specific promotions or discounts. 'Quantity of Product (Volume Discount)' (E) is a common factor, incentivizing bulk purchases. 'Customer Location' (C) might influence pricing but is less commonly a direct factor for discounts unless tied to regional promotions, which isn't standard in the quoting process. The answer (RDS: 1-2-4-5) reflects Oracle's flexible discount configuration.
Jeff is the Key Account Executive for Cleaner Company. John is the Sales Representative, Jerry is the Sales Vice President, Jonah is the Marketing Analyst, and Josiah is the Sales Manager (John's manager). Who is primarily responsible for creating the leads generated from campaign responses?
In Oracle CX Sales, creating leads from campaign responses is an operational task typically assigned to the Sales Representative, who engages prospects directly. Here, 'John' (D), the Sales Representative, is responsible for capturing and creating leads based on campaign data, such as responses tracked by marketing. 'Jeff' (C), the Key Account Executive, focuses on strategic account management, not lead creation. 'Josiah' (A), the Sales Manager, oversees the process but doesn't create leads. 'Jerry' (B), the Sales VP, and 'Jonah' (E), the Marketing Analyst, are too senior or marketing-focused for this task. The answer (Ans: 4) aligns with Oracle's lead generation workflow, where sales reps act on marketing inputs.
In the Channel Lead to Vendor Opportunity process, Ben, a Partner Sales Representative, has accepted a lead and conducted promising conversations with the customer, leading him to qualify the lead. Once the lead is qualified, what is the next action Ben will take?
After qualifying a lead in Oracle CX Sales, the next step is to 'Convert the lead' (D) into an opportunity if it meets criteria, which Ben does after promising conversations. 'Retire the lead' (A) or 'Reject the lead' (C) applies to unqualified leads. 'Escalate the lead' (B) involves higher review, unnecessary here. 'Transfer the lead' (E) shifts ownership, not applicable post-qualification. The answer (Ans: 4) follows Oracle's lead-to-opportunity conversion process.
Which three are used for creating leads in the CX Sales application?
Oracle CX Sales supports multiple lead creation methods. 'A Sales Administrator can use the Import Management process' (B) allows bulk lead imports. 'Integration with a marketing application like Oracle Eloqua' (C) automates lead capture from campaigns. 'A salesperson can manually create new leads in the UI' (D) enables direct entry. 'A built-in lead generation process tool' (A) is vague and not a standard Oracle CX Sales feature; lead generation typically ties to marketing tools or manual actions. The answer (Ans: 2-3-4) reflects Oracle's lead creation options.
