Which statement is most relevant to good digital assistant design?

The digital assistant should be geared toward getting the user to say what they want in their own words.

The digital assistant should teach users keywords to use during the conversation.

The digital assistant should display detailed error messages to the user when there is a system problem or a user provides invalid input.

The digital assistant should use menus to guide users through each step of the conversation.

Which is the clearest benefit of a well-designed digital assistant for customers?

The ability for users to simply state what they want without having to navigate through links or menus.

A similar experience to using web forms

The chance to learn about working with large language models (LLMs)

The ability to conduct complex transaction without human intervention

What must you NOT do when designing an Intent?

Make sure utterances adhere to the same sentence structure.

Create utterances that contain variations on key terms.

Get multiple people Involved in creating utterances.

Create utterances that contain variations on secretary terms.

Which is the primary responsibility of a conversational project's business owner?

Defining the use cases, goals, and measures of success for the project

Ensuring viability of the NLP model, including designing Intents

Designing the details of each specific flow and how these can be reused during development

Being the designated expert on all things related to conversational AI

Which three are goals of a conversation workshop?

Define a persona for the digital assistant.

Determine who will be using the digital assistant and what they expect of it.

Determine what the happy path and unhappy path will look like.

Define the conversation flow in detail, Including determining where you can modular size flows.

Gather the majority of training utterances for your intents.

Free Oracle 1Z0-1071-23 Exam Practice Questions & Explanations

Last updated on: Oct 28, 2026
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