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Is this where an Okta Administrator should submit a case?
https://support.okta.com/help/s/article/Getting-Started-as-a-New-Okta-Administrator?language=en_US
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Submit a case to Support by clicking the 'Open a Case' button
Join groups (Okta recommends that admins join the 'Admin Pro Tips' group where we post regular content such as onboarding materials, new feature videos, webinars, and more)
Is this an example of an individual who can submit a case directly to Okta Support?
Solution: Okta Customer Advocacy Program member
You are thought leaders and IT pioneers, tackling complex challenges to securely and efficiently enable employees, customers, and partners to better serve your business.No one tells the Okta story better than you, our customers. With the Okta Customer Advocacy Program, you are recognized and rewarded for your advocacy efforts and provided future opportunities to network and share your stories and the role identity plays in transforming your organization.
An Okta Administrator is instructed to assign an application to 1,000 users in the Sales department Is this a recommended method for the administrator to assign the application to the users?
Solution: Assign the application to an Active Directory organizational unit
Is this the re-enrollment process when an administrator resets multifactor authentication (MFA) factors tor end users?
Solution: End users must reset passwords by sending an email before enrolling In another factor
Will the Okta Help Desk Administrator role be appropriate for this scenario?
Solution: The company has business units that need to reset multifactor authentication (MFA) on a specific group of end users.
