Free Microsoft MB-240 Exam Practice Questions & Explanations

Last updated on: Aug 16, 2026
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Question 1

You created a work order and added a price list to that work order.

You need to anticipate what will happen when you add an additional work order product which is missing from the work order price list.

What is the outcome?

Answer Options
Correct Answer: C
Question 2

You are a Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.

One of your jobs does NOT want one of your resources to be scheduled to perform the work. The resource must be available to be scheduled for other jobs.

Solution: You select the resource in the Restricted Resources field within the Schedule Assistant filter.

Does this meet the goal?

Answer Options
Correct Answer: B
Question 3

You are a Dynamics 365 for Field Service administrator for a construction company. You need to schedule a work order for a group of resources that will work together for a set number of days,

week, or months.

How should you achieve the goal without scheduling the same requirements multiple times manually by using the schedule board (or with the schedule assistant)?

Answer Options
Correct Answer: B
Question 4

Your customer wants their technicians to use Dynamics 365 Remote Assist. The appropriate licenses have been secured. You need to ensure the technicians can use Remote Assist. What must the Bookable Resource Type be set to?

Answer Options
Correct Answer: A
Question 5

You are working with your customer to define their schedule board.

Your customer needs you to add or create additional views for their scheduling team.

Solution: Edit the Schedule Board Settings, and update the Requirements Panel to include the new or existing view.

Does this meet the goal?

Answer Options
Correct Answer: B