Free Microsoft MB-220 Exam Actual Questions

The questions for MB-220 were last updated On Jun 12, 2025

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Question No. 1

You have created a customer journey to send an Event Registration Invite to the customers in Norway. You confirm that you selected the correct Marketing Email record with the Norwegian language, and that you are using the correct Segment while creating the customer journey.

As part of going Live with your customer journey, you select ''Check for Errors'' in the command bar.

Which three checks does this command perform? Each correct answer presents a complete solution.

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Question No. 2

You are creating a survey asking how much people like your company's products.

You have the following requirements:

* You need to ask a series of single answer questions.

* Your questions are to be grouped by topic.

* You need to have the same rating scale for the answers, so that respondents can easily select a value from the scale to answer each question.

Which type of question should you add to your survey?

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Correct Answer: D

https://docs.microsoft.com/en-us/dynamics365/customer-voice/available-question-types

Question No. 3

You are a Dynamics 365 Marketing functional consultant.

You need to create a customer journey to capture responses. You complete all the configuration tasks in Dynamics 365 Marketing. However, upon monitoring the journey statistics you notice that nothing was triggered.

What should you do to fix this issue?

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Correct Answer: A

https://github.com/MicrosoftDocs/dynamics-365-customer-engagement/blob/main/ce/marketing/customer-journeys-create-automated-campaigns.md

Question No. 4

You are a Dynamics 365 functional consultant for Contoso Ltd. Because of recent policy changes, the marketing team needs to update the privacy policy banner text and URL.

What should you configure to implement these updates?

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Correct Answer: D

https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-landing-pages

Question No. 5

A multi-day conference includes multiple vendors, sponsors, and hotel accommodations

You need to schedule presenters for the conference sessions.

As you are booking the presenters tor the sessions, where should you set the presenter's fee for this event?

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Correct Answer: A