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A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.
Usability evaluation
A process through which information about the usability of an interactive system is gathered in order to improve the interactive system (known as formative usability evaluation) or to assess the merit or worth of an interactive system (known as summative usability evaluation).
Note:
1. Usability evaluation is a common term for
a. Usability test;
b. User survey;
c. Usability inspection.
You have been asked to conduct a usability test of a car rental website. Which one of the following is NOT an appropriate task for the usability test?
The purpose of__________ is to serve as a helpful intermediate step in the transformation of the context of use information into comprehensive__________.
Which one of the following is NOT a human-centred quality objective for a next-generation cash machine?
Humancentred quality objectives
The goals that are to be achieved for the user of an interactive system when developing the interactive system.
Notes:
1. Human-centred quality objectives relate to one or more of the following components of human-centred
quality: usability, accessibility, user experience and avoidance of harm from use.
Examples of human-centred quality objectives:
1. Travelers to the US must be able to pass through immigration twice as quickly as before (usability, efficiency).
2. Blind users must be able to recognise and understand the content of the website (accessibility).
3. Users must have a feeling of complete privacy when using the electronic voting booth (user experience).
4. When using a system for creating prescriptions, the user must not be able to prescribe drugs that are incompatible with each other (avoidance of harm from use)
Which two of the following statements are valid as-is scenarios for an existing car rental website?
Answer C is less correct than answer A and B because it is not narrative and because it is not about a specific user - that is, a persona. Answer F describes a persona; it is not narrative.