Free ISM LEAD Exam Actual Questions

The questions for LEAD were last updated On Apr 30, 2025

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Question No. 1

The owner of a privately-held health and beauty company is hesitant to share the secret formula used in the firm's line of haircare products with the new outsourced production facility. The owner is concerned that if the formula were to be made public, the company would lose its competitive advantage. To ensure the secrecy of the formula, the owner should

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Correct Answer: C

Protecting proprietary information: The primary concern is keeping the formula secret to maintain a competitive advantage.

Non-disclosure agreement (NDA): An NDA legally binds the manufacturer to confidentiality, ensuring they do not disclose the secret formula.

Alternative options:

Trademark: Protects branding, not the formula.

Non-compete agreement: Prevents the manufacturer from competing but doesn't protect the formula itself.

Patent: Public disclosure is required for a patent, which contradicts the goal of keeping the formula secret.

Reference: Intellectual property management literature, such as ''Managing Intellectual Property'' by David Bainbridge, emphasizes the effectiveness of NDAs in protecting trade secrets.


Question No. 2

CDE Corporation prides itself on maintaining high standards of social responsibility and expects its suppliers to adhere to similar standards, especially for safety. CDE identifies potential sources and wants to be sure on-site personnel at these suppliers are trained in CDE's procedures. Which of the following is the BEST course of action for CDE to take to ensure suppliers receive safety training in compliance with its expectations?

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Correct Answer: D

To ensure suppliers receive safety training in compliance with CDE Corporation's standards, the best course of action is to engage local trainers to lead classes using curricula specified by CDE. This approach ensures that training is conducted by individuals familiar with local regulations and cultural nuances while adhering to CDE's standards. Leadership and transformation management documents highlight the importance of localized training to enhance effectiveness and compliance. By providing specified curricula, CDE can ensure that the content meets its high standards of social responsibility and safety. Reference emphasize the benefits of using local resources to implement training programs, which can lead to better engagement and understanding among participants.


Question No. 3

A risk management program for a fast food chain finds a high probability of legal action due to possible food poisoning. Accordingly, the firm establishes legal plans to address potential lawsuits. This is a mitigation step for which type of risk?

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Correct Answer: D

Establishing legal plans to address potential lawsuits due to food poisoning is a mitigation step for operational risk. Operational risk refers to the risk of loss resulting from inadequate or failed internal processes, people, systems, or external events. In the context of a fast food chain, the risk of legal action due to food poisoning is a significant operational risk, as it directly impacts the company's ability to operate safely and maintain its reputation.


Lam, J. (2014). Enterprise Risk Management: From Incentives to Controls. Wiley.

Hopkin, P. (2017). Fundamentals of Risk Management: Understanding, Evaluating, and Implementing Effective Risk Management. Kogan Page Publishers.

Question No. 4

A company's human resources manager feels that the HR department can obtain indirect services efficiently and that centralizing their purchases through supply management adds no value. Which is of the following is the BEST response supply management can make to these claims?

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Correct Answer: A

Addressing the Concern: The HR manager believes that centralizing purchases through supply management adds no value. To counter this perception, it is essential to demonstrate the tangible benefits that supply management can bring.

Quantifying Savings: By quantifying the savings achieved through procurement's management of indirect spend, supply management can provide concrete evidence of its value. This includes cost reductions, efficiency improvements, and better contract terms.

Data-Driven Argument: Presenting data on cost savings and efficiency gains helps build a strong, fact-based argument that can be more persuasive than subjective opinions.

Collaboration with HR: This approach also shows a willingness to work with HR to improve processes and outcomes, rather than simply defending existing practices.

Reference: This strategy is supported by procurement best practices and strategic sourcing principles outlined in resources such as the Chartered Institute of Procurement & Supply (CIPS) and the Institute for Supply Management (ISM).


Question No. 5

A retail chain is looking to gain a competitive edge in the market. The firm wants to allow visibility throughout the company and enhance supply performance regarding demand forecasting, inventory management, and transportation. In this situation, which of following will be MOST effective?

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Correct Answer: B

For a retail chain looking to gain a competitive edge by enhancing visibility and supply performance, E-Systems integration is the most effective solution. E-Systems integration involves the use of advanced technology systems to integrate various functions of the supply chain, such as demand forecasting, inventory management, and transportation. This integration facilitates real-time data sharing, improved coordination, and better decision-making, leading to enhanced efficiency and responsiveness. Leadership and transformation management principles emphasize the role of technology in transforming supply chain operations, highlighting the benefits of integrated e-systems in achieving competitive advantage and operational excellence. Reference from these documents demonstrate how integrated systems lead to better visibility and performance across the supply chain.