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A solution implemented three months ago has decreased performance as the volume of transactions has increased. A business analyst (BA) is tasked with analyzing the performance of the application and providing recommendations.
What actions does the BA need to take?
Refer to the exhibit.
In order to align with the added value required from the parcel tracking solution, what would be an important requirements' category for the BA to give more focus?
In the context of a parcel tracking solution, non-functional requirements are crucial as they define the system's performance, security, usability, etc., ensuring that the solution adds value to both the business and its customers. These requirements ensure that the system is efficient, reliable, and secure and meets user expectations in terms of experience while aligning with legal and regulatory standards.Reference: The answer can be verified from the following sources:
A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 3, Chapter 4: Requirements Analysis and Design Definition, p. 115-116; Chapter 5: Requirements Classification Schema, p. 174-175.
You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring.
Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?
A plan-driven approach to business analysis planning and monitoring is one that follows a predefined and detailed plan for the business analysis activities, deliverables, and tasks. A plan-driven approach is usually preferred when the scope, requirements, and solution are well-defined and stable, and when the stakeholders have a high degree of agreement and alignment. A plan-driven approach typically requires a significant amount of formality and detail in the documentation, approval, and communication of the requirements and the business analysis work. A plan-driven approach is also known as a predictive or waterfall approach.Reference:
CBAP / CCBA Certified Business Analysis Study Guide, p. 27-28
Which of the following types of charts shows which resources are needed in the project and allows you to group the resources by project phase or other attributes?
A popular department store chain wants to make computer upgrades as well as conduct a major remodeling effort to increase revenue to all their 100 stores over the next 2 years. The remodeling will occur in two phases. The two phases are required at each store and can be completed in any order, but each phase must be fully completed before the next phase can begin. Phase 1 will take approximately 32 weeks and will not require a store to be temporarily closed. Phase 2 will take approximately 20 weeks and will require a store to be temporarily closed.
In order to keep inventory level and total revenue for the department store chain at an operational level, 75% of the stores must remain open to the public at all times. Against the board of director's advice, the Chief
Executive Officer (CEO) made a decision to start and complete the top 25 revenue-producing stores in the first year to get those stores remodeled and fully operational.
A business analyst (BA) has been brought in to help with planning the project and gathering requirements. What activity should the BA do to determine which stores will be the first to start the renovations?
The activity that the BA should do to determine which stores will be the first to start the renovations is to perform document analysis for stores annual records. Document analysis is a technique that involves reviewing existing documentation to elicit relevant information for the business analysis purpose. In this case, the BA needs to analyze the annual records of each store to identify the top 25 revenue-producing stores, as per the CEO's decision. This would provide the BA with objective and reliable data to prioritize the stores for the renovation project. The other options are not as effective or efficient as document analysis, because they rely on subjective or incomplete information from the store managers, who may have different opinions or preferences on which stores should be renovated first.Reference:
[BABOK Guide v3], Section 10.18: Document Analysis, p. 386-387
