The HP2-I73 exam validates your ability to sell HP Retail and Hospitality Solutions effectively in 2024. This certification, part of the HP Sales Certified path, demonstrates consultative selling expertise and deep knowledge of retail and hospitality industry challenges. Whether you're a sales professional, solution architect, or account manager, this exam confirms your readiness to engage clients, overcome objections, and deliver tailored solutions. This page provides a clear roadmap of exam topics, question formats, and practical preparation strategies to help you succeed.
Use this topic map to guide your study for HP2-I73 (Selling HP Retail and Hospitality Solutions 2024) within the HP Sales Certified path.
The HP2-I73 exam uses multiple-choice and scenario-based items to assess both foundational knowledge and applied reasoning in real-world selling contexts. Questions progress in difficulty and require you to think beyond memorization to practical problem-solving.
Questions are designed to mirror the decisions you'll make in the field, emphasizing practical judgment over isolated facts.
An effective study plan aligns your effort to the exam's topic distribution and builds confidence through progressive practice. Dedicate 4-6 weeks to structured review, mixing concept study with scenario practice and timed assessments.
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Consultative Selling and Retail And Hospitality Solutions typically account for a larger portion of the exam, as they directly reflect the core competencies needed in the field. However, all eight topic areas are tested, so balanced preparation across all domains is essential. Overcoming Objections and Hospitality Industry also receive significant coverage, so prioritize these alongside the heavier-weighted topics.
Consultative selling is the foundation: you ask questions to uncover client pain points and recommend solutions aligned to their business goals. Overcoming Objections then applies that same consultative mindset, when a client raises a concern about cost, implementation, or competing products, you use discovery and evidence to address the root issue rather than simply defending your solution. Together, they create a dialogue-driven sales process that builds credibility and trust.
Direct experience selling to retail or hospitality clients is invaluable, but not required. If you lack field experience, focus on studying case studies, client testimonials, and scenario-based practice questions that simulate real situations. Understanding operational challenges in these verticals, guest experience, inventory management, staff scheduling, is more important than memorizing product specifications.
Many candidates choose technically correct but contextually weak answers. For example, they may recommend a feature-rich solution when the client's primary concern is budget or implementation speed. Another common error is misunderstanding the difference between a Retail Operations challenge and a Hospitality Industry challenge, leading to misaligned recommendations. Always re-read the scenario to identify the client's actual priority before selecting your answer.
In your final week, shift focus from learning new material to reinforcing what you've studied and building test-day confidence. Complete one or two full-length timed practice tests, review any weak topic areas, and ensure you understand the reasoning behind answers you missed. Avoid cramming new content; instead, use this time to refine your pacing, reduce anxiety, and mentally prepare for the exam format and environment.
Which embedded peripherals are offered as options for the Engage One Pro platform? (Select three.)
The HP Engage One Pro platform offers a range of embedded peripherals that can be integrated to enhance the functionality of the system. According to the information available:
1. Barcode Scanner: The HP Engage One Pro platform has an optional integrated barcode scanner, which can also be purchased and installed separately1.
2. Customer Display: While not explicitly listed in the search results, customer displays are commonly offered as peripherals for retail systems to enhance customer interaction and are likely to be available for the Engage One Pro platform.
3. Magnetic Stripe Reader: An optional integrated magnetic stripe reader is available for the HP Engage One Pro platform. This reader is single-head, bi-directional, and encryption capable2.
Which platform does HP Engage Express leverage?
The HP Engage Express leverages the HP Engage One platform. The HP Engage One is known for its sleek design, reliability, and comprehensive feature set, making it an ideal foundation for the Engage Express solution. This platform is designed to enhance the customer experience with its robust performance, security features, and versatility. Reference for this information can be found in the product documentation and marketing materials for the HP Engage Express and HP Engage One.
An OEM Healthcare customer is looking for a long lifecycle, hardened device that is IEC 60601-1 compliant. Which HP Engage system would you recommend?
The HP Engage One Pro is recommended for an OEM Healthcare customer looking for a long lifecycle, hardened device that is IEC 60601-1 compliant. The HP Engage One Pro is designed to meet rigorous healthcare standards, including IEC 60601-1, which ensures that the device is safe for use in medical environments. It also offers a robust and durable design suitable for the demanding conditions of healthcare settings, ensuring a long lifecycle and reliable performance. Reference for these specifications and compliance details can be found in the HP Engage One Pro product datasheets and compliance documentation provided by HP.
What can you find on HP Asset Hub? (Select three.)
The HP Asset Hub is a centralized platform designed to provide a wide range of digital marketing assets. Users can find the following types of content:
1. Images: The Asset Hub includes brand photography, product images, and iconography, ensuring that marketing materials are visually appealing and consistent with HP's branding guidelines.
2. Customer presentations: The platform provides access to customer presentations, which can be used for sales pitches, product demonstrations, and other customer-facing activities.
3. Videos: Users can access overview videos, multimedia demos, and other video content that can be used for marketing campaigns and customer engagement.
These assets are designed to help HP marketers, agencies, and channel partners effectively promote and sell HP products
Where would you find technical specifications, datasheets, or customer presentation for HP Engage One Pro?
The HP Engage One Pro's technical specifications, datasheets, and customer presentations can be found on the HP Asset Hub. This is a centralized location where HP provides detailed product information and marketing resources for its products. The HP Asset Hub typically contains a wealth of information including product specifications, high-quality images, datasheets, and customer presentations that are essential for sales enablement and customer decision-making1.
For the HP Engage One Pro, you can find the full product specifications and compatibility information, which would include details such as the operating system options, chipset, memory slots, internal drive bays, and graphics specifications. Additionally, support documents like manuals and troubleshooting guides are also available through the HP Asset Hub1.
