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Your company's legal department has issued a litigation hold that requires you to preserve all data related to a specific project. You need to ensure that all data for this project, including emails, documents, and chats, are preserved indefinitely and cannot be deleted by users. What should you do?
To preserve all data related to the project, including emails, documents, and chats, and to prevent it from being deleted by users, you should create a hold in Google Vault. A hold ensures that data is preserved indefinitely, regardless of user actions, and applies to the users and data sources (such as Gmail, Drive, and Chats) associated with the project. This is the most efficient and compliant way to meet the litigation hold requirements.
Today your company signed up for Google Workspace Business Starter with an existing domain name. You want to add team members and manage their access to email and other services. However, you are unable to create new user accounts or change user settings. You need to fix this problem. What should you do?
To manage users and settings in Google Workspace, you must verify domain ownership. If the domain is not verified, you won't be able to create new user accounts or modify user settings. Checking the DNS settings and completing the domain verification process will resolve the issue and allow you to manage users and services in Google Workspace.
A user accessing sensitive data is experiencing repeated issues with accessing certain files in Google Drive from their laptop by using the Chrome browser. When you contact Google support, the support representative asks to review an HTTP archive file recording (HAR). You need to share logs with Google support without compromising data privacy. What should you do?
The HAR (HTTP Archive) file can contain sensitive information, such as URLs, request headers, cookies, or other data that could expose personal or confidential information. To ensure privacy and security, you should review the HAR file, remove any sensitive information manually using a text editor, and then upload the file to Google Drive for sharing with the Google support representative. This approach allows you to provide the necessary logs for troubleshooting without compromising data privacy.
You've received multiple reports about a suspicious email from someone who is pretending to be from your organization's human resources department. The email is prompting employees to click a link for a password update. You want to remediate this sender's emails. What should you do?
The security investigation tool allows you to search for and take action on suspicious emails within your organization. Marking the email as phishing helps to flag the email as malicious and prevents further emails from the same sender from being delivered to users' inboxes. This also ensures that the email is properly categorized for review and investigation by your security team.
You work at a large organization that prohibits employees from using Google Sites. However, a task force comprised of three people from five different departments has recently been formed to work on a project assigned by the Office of the CIO. You need to allow the users in this task force to temporarily use Google Sites. You want to use the least disruptive and most efficient approach. What should you do?
Creating a new organizational unit (OU) for the task force members and turning on Google Sites access for that OU is the least disruptive and most efficient approach. It allows you to target only the users in the task force, granting them temporary access to Google Sites without impacting the rest of the organization. This solution also provides clear control over the access, which can be easily modified when the task force's work is completed.