Question No. 1

What is the challenge of a legacy contract not being fit for purpose?

Aaligning contractual requirements with the new SIAM model

Bbalancing the level of control against expected benefits

Cthe customer does not get what they expect

Dunderstanding the expected benefits and costs

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Correct Answer: A

Question No. 2

What is an activity of the Run and Improve stage of the SIAM roadmap?

Aapprove the full business case

Bintroduce service providers

Coperate governance structures

Dunderstand the marketplace

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Correct Answer: C

Question No. 3

What is a disadvantage of the hybrid service integrator structure?

AThe customer can inadvertently develop a long term dependency on the service integration partner.

BThe customer can revert to an internally sourced solution if the service integration partner fails to live up to expectations.

CThe high level of dependency on the service integrator adds risks to continuity.

DThe service integrator might be perceived to be biased, even if this is not the case.

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Correct Answer: C

Question No. 4

What is an objective of the Discovery and Strategy stage of the SIAM roadmap?

Acomplete the design of the SIAM model

Bestablish the SIAM transition project

Cput in place and in use the new SIAM model

Dobtain full approval of the SIAM model

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Correct Answer: B

Question No. 5

What is a benefit of adopting SIAM for an organization?

ASIAM enables effective contracts between the service integrator and the service providers.

BSIAM makes service providers accountable for the end-to-end delivery of services.

CSIAM provides a single point of control for the integrated delivery of services.

DSIAM provides service providers with a tool to support their internal processes.

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Correct Answer: C

Free Exin SIAMF Exam Actual Questions