Which of the following is a responsibility of the Operations Role Cluster?
In what way does Capacity Management contribute to improving IT Service Management?
Which Service Management Function (SMF) needs to ensure that efficient incident detection and recovery tools and processes are in place to handle any service outages that do occur?
Which Role Cluster has a portfolio of business-aligned IT services as a quality goal?
Which Service Management Function deals with the day-to-day activities and tasks related to maintaining and adjusting the IT security infrastructure?
