Free CompTIA 220-1102 Exam Actual Questions

The questions for 220-1102 were last updated On Dec 17, 2025

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Question No. 1

A field technician applied a Group Policy setting to all the workstations in the network. This setting forced the workstations to use a specific SNTP server. Users are unable to log in now. Which of the following is the MOST likely cause of this issue?

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Correct Answer: D

The workstations and the authentication server have a system clock difference. If a Group Policy setting is applied that forces the workstations to use a specific SNTP server, but the system clock on the workstations and the authentication server are out of sync, then this can cause authentication issues and users will be unable to log in. In this case, the most likely cause of the issue is a difference in system clocks and the technician should ensure that the clocks on the workstations and the authentication server are in sync.


Question No. 2

A security administrator teaches all of an organization's staff members to use BitLocker To Go. Which of the following best describes the reason for this training?

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Correct Answer: A

Detailed Explanation with Core 2 Reference:BitLocker To Go is a feature in Windows that allows for encryption of removable drives to protect sensitive information. Training staff on BitLocker To Go ensures that if a removable drive is lost or stolen, it will be password-protected and encrypted, making the data inaccessible to unauthorized individuals. This aligns with Core 2 objectives related to security measures for data-at-rest encryption and best practices for safeguarding information (CompTIA A+ Core 2 Objective 2.6).


Question No. 3

A company is recycling old hard drives and wants to quickly reprovision the drives for reuse. Which of the following data destruction methods should the company use?

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Correct Answer: C

Low-level wiping is the best data destruction method for recycling old hard drives for reuse. Low-level wiping is a process that overwrites every bit of data on a hard drive with zeros or random patterns, making it impossible to recover any data from the drive. Low-level wiping also restores the drive to its factory state, removing any bad sectors or errors that may have accumulated over time. Low-level wiping can be done using specialized software tools or hardware devices that connect to the drive. Degaussing, standard formatting, and deleting are not suitable data destruction methods for recycling old hard drives for reuse. Degaussing is a process that exposes a hard drive to a strong magnetic field, destroying both the data and the drive itself. Degaussing renders the drive unusable for reuse. Standard formatting is a process that erases the data on a hard drive by removing the file system structure, but it does not overwrite the data itself. Standard formatting leaves some data recoverable using forensic tools or software utilities. Deleting is a process that removes the data from a hard drive by marking it as free space, but it does not erase or overwrite the data itself. Deleting leaves most data recoverable using undelete tools or software utilities.Reference:

Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 15

CompTIA A+ Complete Study Guide: Core 1 Exam 220-1101 and Core 2 Exam ..., page 105


Question No. 4

A help desk technician is preparing to upgrade the company's desktop OS from Windows 7 to Windows 10. The technician needs to ensure the upgrade will preserve the users' applications and data but also minimize the time and effort required for the upgrade. Which of the following would the technician most likely do?

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Correct Answer: D

Question No. 5

Which of the following is the proper way for a technician to dispose of used printer consumables?

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Correct Answer: A

When it comes to disposing of used printer consumables, it is important to follow the manufacturer's instructions or guidelines for proper disposal, as different types of consumables may require different disposal procedures. Some manufacturers provide specific instructions for proper disposal, such as sending the used consumables back to the manufacturer or using special recycling programs.

Therefore, the proper way for a technician to dispose of used printer consumables is to proceed with the custom manufacturer's procedure, if provided. This option ensures that the disposal is handled in an environmentally friendly and safe manner.