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Which task is the responsibility of the Renewals Manager?
one of the tasks that is the responsibility of the Renewals Manager is to manage recurring revenue risk, which includes:
Identifying and prioritizing renewal opportunities and challenges
Developing and executing renewal strategies and plans
Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention
Negotiating and closing renewal deals
Which is the first step in a solutions-led sales approach?
a solutions-led sales approach is:
A sales methodology that focuses on understanding the customer's business needs, challenges, and objectives
A consultative process that involves discovering, proposing, validating, and closing solutions that deliver value and outcomes for the customer
A way of differentiating Cisco and partners from competitors by offering integrated solutions that leverage Cisco's portfolio and expertise
The first step in a solutions-led sales approach is to understand the customer's objectives, which includes:
Asking open-ended questions to uncover the customer's pain points, goals, and priorities
Listening actively and empathetically to the customer's responses
Confirming and summarizing the customer's objectives and expectations
What is Practice Maturity?
What is the goal of licensing at Cisco? (Choose the best answer.)
What are two key customer benefits from a Cisco Smart Account? (Choose two.)
