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What is a capability of the User Business Continuity feature?
The User Business Continuity feature in Webex Calling provides the ability to automatically forward calls if a user's device or the entire group's devices become unregistered. This means that if a network issue or device malfunction causes devices to be unregistered from the Webex Calling service, calls can still be redirected to a predetermined alternate number, ensuring continuity of communication.
Cisco Reference
Cisco documentation on Webex Calling Business Continuity explains the scenarios and capabilities of call forwarding when devices are unregistered.
What are two features of the Cisco Webex web app? (Choose two.)
The Cisco Webex web app offers several features that make it convenient for users to join and manage meetings without needing to download software. Two key features are:
Centralized Meeting Controls: The Webex web app includes controls such as chat and Q&A, allowing participants to communicate and engage during the meeting directly from their browser.
Screen and Application Sharing: The app provides the ability to share screens or specific applications, enabling users to present content effectively during meetings.
These features enhance the user experience by providing robust meeting management capabilities directly through a web browser, making it accessible and easy to use for participants.
What is included in the Webex Try and Buy Program?
The Webex Try and Buy Program includes access to Webex conferencing, Webex Teams, and Devices. This program allows potential customers to try the full range of Webex services and devices to experience the features and benefits before committing to a purchase.
Cisco Reference
For more information, refer to Cisco's official documentation about the Try and Buy Program, which outlines what services and devices are included.
Which tools assist partners in determining the ideal Cisco Collaboration Flex Plan for a customer?
The Flip 2 Flex Discovery Tool and Flip2Flex Portal are tools designed by Cisco to assist customers and partners in migrating from perpetual licensing models to the Cisco Collaboration Flex Plan, which offers more flexibility and options for collaboration services. These tools help in understanding the current licensing situation, making the transition process smoother, and ensuring that organizations are getting the most value from their investment in Cisco collaboration solutions.
Which Webex Calling feature should be configured if a customer wants a phone shared by users within the organization?
In Cisco Webex Calling, the 'Hoteling' feature allows a phone to be shared among different users within an organization. This feature is particularly useful in environments where not all employees have their own dedicated desk, such as in a hot-desking environment.
1. Understanding Hoteling in Webex Calling:
Hoteling Host: This is the primary phone that can be used by various users who do not have a dedicated desk phone. The Hoteling Host is typically associated with a physical device, like an IP phone.
Hoteling Guest: This is a user who can temporarily log in to the Hoteling Host device, making the phone act as if it belongs to the guest user for a specific period.
2. Why Hoteling Guest is the Correct Option:
To enable different users to share a single phone, you need to configure the device as a Hoteling Host and allow users, known as Hoteling Guests, to log into that device. This configuration permits multiple users to use the same physical phone while having their personalized settings, including voicemail and call history.
The Hoteling Guest logs in to the Hoteling Host device, and the system treats the phone as if it is their personal phone, including their user profile, settings, and calls.
3. Configuration Steps:
Configure the Host Device:
In the Webex Calling Admin Portal, navigate to the specific device that will act as the Hoteling Host.
Enable the device for Hoteling and assign it as a Hoteling Host.
Set Up the Hoteling Guest:
In the user settings of potential guests, enable them as Hoteling Guests.
Guests can then log into any Hoteling Host device and use it as their own.
Usage:
The Hoteling Guest will log into the host device, and the phone will load the guest's settings and profile.
The guest can use the phone with their settings for the duration of their session.
Cisco Reference:
The feature is detailed under the Cisco Webex Calling administration guide, which discusses user roles, including how to configure Hoteling Hosts and Guests. It can be found in the Webex Calling and Webex Management PDFs provided by Cisco.
By correctly configuring the Hoteling feature in Webex Calling, organizations can maximize the utilization of shared devices, providing flexibility and convenience for users who do not have a dedicated phone.
