Question No. 1

In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)

AMust have SIP Proxy server to pass messages between the gateways and the Cisco Unified CVP servers.

BMust have voice gateway TCL scripts to handle conditions where the gateways cannot contact the Cisco Unified CVP Call Server to direct the call correctly.

CAdd load balancers to load balance .wav file requests across multiple Cisco Unified CVP Media Servers.

DDedicate duplexed VRU peripheral gateways for each Cisco Unified CVP call server.

EFor a single data center with centralized deployment, deploy Cisco Unified CVP with N:Nredundancy.

Show Answer

Correct Answer: B, C

Question No. 2

In the Cisco Contact Center Enterprise solution, which process is responsible for peer-to-peer synchronization?

Accagent

Bmds

Crouter

Dopc

Show Answer

Correct Answer: B

Question No. 3

What is the semantic meaning of the RouterCallKeyDay variable?

AIt represents a number that corresponds to the day that the call was taken. For example: at midnight it could increment from 151191 to 151192.

BIt represents a string that corresponds to the day that the call was taken. For example: at midnight it could advance from 'Monday' to 'Tuesday'.

CIt represents a number that uniquely identifies the call during the day it was taken. For example: at midnight it would reset to zero.

DIt represents a sequence number used for ordering rows for the same call.

EIt represents a string that corresponds to a Globally Unique Call Identifier.

Show Answer

Correct Answer: A

Question No. 4

Cisco Unified Contact Center Enterprise is deployed with Cisco Finesse and you make changes to CTI Server, Contact Center Enterprise Administration, or cluster settings. Which service must be restarted for changes to take effect?

ACluster Manager

BSystem Application Agent

CCisco DB

DCisco Tomcat

ECisco Dirsync

Show Answer

Correct Answer: D

Question No. 5

Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?

Adbagent

Bopcs

Cccagent

Dmds

Show Answer

Correct Answer: C

Free Cisco 500-450 Exam Actual Questions

The questions for 500-450 were last updated On Apr 23, 2024