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Which .bat file displays the status of the VXML server and the applications running?
the Stalus.bat file will display the status of the VXML server and the applications running.
The .bat file that displays the status of the VXML server and the applications running on it is: B. Status.bat: This batch file, when executed, provides a snapshot of the current status of the VXML server, including any VXML applications that are deployed and running. It's a useful tool for administrators to quickly check the health and status of their VXML applications. Reference: Documentation for Cisco's Voice Browser or VXML Server typically includes information on utility scripts like Status.bat that help in managing and monitoring VXML applications.
Which two components must a script be associated with to run? (Choose two.)
For a script to run in a Cisco Contact Center environment, it must be associated with: D. Call Type: Call Types categorize calls based on their characteristics or how they should be handled. Associating a script with a Call Type allows the system to execute the script for calls of that category, applying the specific routing logic defined in the script. E. Dialed Number (DN): The Dialed Number is used to identify the call's intended destination or service. Associating a script with a Dialed Number allows the system to trigger the script when a call is received on that number, ensuring that calls are processed according to the routing logic defined for that DN. Reference: Cisco scripting and configuration documentation for Contact Center solutions detail how scripts are associated with Call Types and Dialed Numbers to control call routing and processing.
Which server holds the .wav files on a UCCE environment?
on a UCCE environment, the server that holds the .wav files is the Media Server.
The server that holds the .wav files in a UCCE environment is D. Media Server. The Media Server stores and serves audio files (such as music on hold, IVR prompts, and announcements) used in the contact center. These files are accessed by various components within the UCCE environment, such as the VXML Gateway and CVP, to provide audio content to callers. Reference: Cisco Unified CCE documentation, particularly sections related to media resources and VXML applications, details the role of the Media Server in storing and delivering audio content within the contact center environment.
Which communication protocol is being used between PG/Router and Live Data to generate report information?
What is the goal of identifying a call type?
Skill targets are used to route calls to the appropriate Agent, and the call type is used to determine which skill target should be used for the call. By correctly identifying the call type, the CCE system can ensure that the call is routed to the correct skill target and that the call is handled by the right agent.
1.Feature Configuration Guide for Cisco Unified Communications ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1SU1/cucm_b_feature-configuration-guide-for-cisco1251SU1/cucm_b_
