Free Cisco 500-052 Exam Practice Questions & Explanations

Last updated on: Sep 15, 2026
Prepared & Reviewed by the ValidExamDumps Editorial Team

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Question 1

Which type of information is available from the Cisco Unified Contact Center Express control center?

Answer Options
Correct Answer: A
Question 2

Which three tasks are required to deploy a Cisco Unified Contact Center Express application? (Choose three.)

Answer Options
Correct Answer: A, B, D
Question 3

You are designing a Cisco Unified Contact Center Express system with these four requirements

* 250 configured agents

* a maximum of 150 agents that are logged in at any time

* 30 agents that are able to make outbound calls

* 20 agents that are able to answer emails

How many premium seats should you purchase?

Answer Options
Correct Answer: A
Question 4

Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?

Answer Options
Correct Answer: C
Question 5

Which action enables a contact center supervisor to access and monitor live data reports for multiple teams?

Answer Options
Correct Answer: C