Free CIPS L3M4 Exam Actual Questions

The questions for L3M4 were last updated On Jun 11, 2025

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Question No. 1

Continuous improvement -- making small changes in operations and activities in a never-ending way -- is called in Japanese:

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Correct Answer: B

It's 'kaizen'.

This links to notions of JIT, lean, total quality management, etc.

The other answers shown are not relevant to this course.


Question No. 2

Which of the following is a benefit from compliance with procurement processes and procedures? Select all that apply.

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Correct Answer: A, B, C, D

All of these options apply.


Question No. 3

Where there is transformational change coupled with a slow rate of change, is this:

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Correct Answer: A

This is a description of Evolution.

The others answers given may be the subject of other questions in this test.


Question No. 4

Which one of the Tuckman stages of team development is being described here?

'..the team struggles to come together ... conflict ... competing for status and position'

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Correct Answer: A

'Conflict' gives us the clue.

Storming.

The other answers shown come from the same model - check them out in your textbook if you need to.


Question No. 5

A functional organisation structure can lead to a 'xxxx' effect whereby employees do not communi-cate effectively horizontally across the structure with each other. Choose one to replace 'xxxx'.

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Correct Answer: A

It's a 'silo effect'. Essentially this is about 'walls' being unintentionally created between functions of the organisation. Silos in the original sense are used for storing grain (tall thin buildings, common in the American mid-West); more recently for storing military missiles.

In the organisation this lack of ease in communicating can dent the performance of the organisation.

The other answers offered are irrelevant with Oreo being a type of 'much loved' American biscuit.

So anyway, 'silo'.