Free Certinia PSA-Sysadmin Exam Actual Questions

The questions for PSA-Sysadmin were last updated On Jun 10, 2025

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Question No. 1

Your organization has decided to change the default scheduling strategy to be used as a starting point when creating an Assignment on the Project.

Which of the following tasks do you need to perform to accommodate this requirement?

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Correct Answer: B

To change the default scheduling strategy used when creating an assignment on a project:

Navigate to Configuration Options:

Go to App Launcher in Salesforce.

Search for and open PSA Administration.

Locate Configuration Options.

Find the Scheduling Configuration Group:

Look for the configuration group related to Scheduling.

Open the Configuration Value record for Scheduling.

Adjust the Default Scheduling Strategy:

Modify the Default Scheduling Strategy to the new preferred value.

Save changes.

Test the Configuration:

Create a new Assignment on a Project.

Verify that the new default scheduling strategy is applied.


PSA System Administration Guide

Certinia PSA Data Dictionary and Configuration Guide

Question No. 2

Your company is rolling out Skills and Certifications to encourage employees to track their skills and also decide which skills they would like to acquire. After rolling this feature out, end-users have noted they can't add their assignments to build their "Experience". What could be causing this problem?

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Correct Answer: A

To allow end-users to add their assignments to build their 'Experience', the following configuration setting must be enabled:

Navigate to Configuration Options.

Locate the setting 'enable-skills-experience'.

Ensure that the 'Enable Experience' checkbox is selected.

Save and apply changes.

Option B (Skills Management custom setting) is incorrect because experience tracking is not controlled at the custom settings level.

Option C (Enable Experience on PSA Contact record) is incorrect because this setting does not exist on the contact record.

Thus, the correct answer is A.


PSA Sys Admin Essentials Student Guide Fall 20

Question No. 3

You are notified that some approved Miscellaneous Adjustments records are not getting picked up in the Billing Event Generation process during month end billing.

Which two of the following system settings do you need to have in place for Miscellaneous Adjustments to get picked up in the billing run? (Choose two.)

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Correct Answer: A, C

When Miscellaneous Adjustments records are not picked up in the Billing Event Generation process, the issue is often related to the system settings. The following conditions must be met:

Effective Date Range: The Miscellaneous Adjustments record's Effective Date must fall within the time period specified in the Billing Event Generation process. If the date is outside this range, the record will be excluded from the billing event.

Transaction Category Mapping: The Transaction Category on the Miscellaneous Adjustments record must be included in the BillingCategories configuration option. This ensures that the system correctly categorizes and includes the Miscellaneous Adjustments in the billing process.

On the other hand:

Option B ('The person running the Billing Event Generation process does not have Billing Miscellaneous Adjustments permission control for the Region, Account, or Project') is incorrect. While permission controls impact user access, they do not directly affect whether Miscellaneous Adjustments records are picked up by the billing process.

Thus, the correct answer is A and C.


PSA Sys Admin Essentials Student Guide Fall 20

FF-PSA-v15-Customer-Overview_1.0

Question No. 4

Your company wants to regularly update the current Time Period for all Region, Practices, Groups, Projects, and Resources (RPGPR). Which is the best option to meet this requirement?

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Correct Answer: A

Understanding RPGPR (Region, Practices, Groups, Projects, and Resources) Updates:

The Current Time Period in PSA must be updated regularly to ensure accurate reporting and forecasting.

RPGPR entities are used for structuring project and resource hierarchies, making it essential to maintain updated time periods.

Options Analysis:

Option A: 'Schedule the RPGPR Maintenance Batch in PSA Administration' This is the correct answer because the RPGPR Maintenance Batch resets the Current Time Period to the default value (usually 'All Time Periods') and ensures all RPGPR records remain synchronized.

Option B: 'Manually update the Time Period on all RPGPR records' This is inefficient, error-prone, and impractical for large organizations.

Option C: 'Enable the RPGPR Time Period auto-update feature in Setup' No such direct feature exists in PSA to auto-update the RPGPR Time Period.

Steps to Schedule RPGPR Maintenance Batch:

Navigate to PSA Administration.

Locate the RPGPR Maintenance Batch option.

Configure the job to run at a set interval (e.g., daily or weekly).

Monitor the job execution via Apex Jobs in Salesforce.


PSA Sys Admin Essentials Student Guide.

Question No. 5

What tools can you use to customize your workspaces?

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Correct Answer: A

To customize your workspaces in Certinia PSA, you can use the following tools:

Navigation Configuration Builder:

Allows you to configure the workspace navigation and define available links.

Customizes the layout and sections of workspaces.

Lightning App Builder:

Enables customization of Lightning pages, including adding/removing components.

Used to adjust the UI and layout of the workspace.

PSA Administration Tool:

Allows administrators to configure PSA-specific settings.

Used for advanced PSA configurations and settings.

These tools help tailor workspaces to fit business needs by adding relevant data, reports, and quick access links.


PSA Sys Admin Essentials Student Guide