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In which application can Debug level be set to Verbose to generate log files for troubleshooting?
Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office. What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?
You have purchased a pre-configured Avaya IP Office Application Server. The server has both Voicemail Pro and one-X Portal installed on it.
Which tool could be used to verify if both services are running?
To verify if both Voicemail Pro and one-X Portal services are running on a pre-configured Avaya IP Office Application Server, the Web Control interface at https://<server address>:7071 can be used. This interface allows you to check the status of the services installed on the server, including Voicemail Pro and one-X Portal.
If the in-use trunk is out of service, a customer needs to ensure that outgoing calls can use a secondary route.
How would this be achieved?
To ensure that outgoing calls can use a secondary route if the primary trunk is out of service, the In Service option should be enabled. You would then add a secondary ARS (Automatic Route Selection) in the Out of Service Route on the primary ARS. This ensures that if the primary trunk becomes unavailable, the secondary route will be used for outgoing calls.
You are trying to assign a user as a Power User in the User Form of Manager, but the option is not available in the profile drop-down menu. What is the most likely reason for this?
